Outlook 2016’s new POP3 bug deletes your e-mails

[Arthur]

Source: Microsoft (via josh.com)

 

If you are currently using the “leave on server and delete after x days” function, the you should check your account because it seems like that the new Outlook is actually deleting your emails almost immediately after retrieving them over POP3. You might also be seeing dupes.

 

TL;DR If you are using the Outlook 2016 to download from a POP3 server, you should disable automatic updates and/or downgrade to a previous version or else your emails are likely to be deleted almost immediately.

 

Disable automatic updates in File->Office Account->Update Options and then downgrade by entering this at a command prompt…

 

"C:\Program Files\Common Files\Microsoft shared\ClickToRun\officec2rclient.exe" /update user updatetoversion=16.0.6366.2068

 

Cause

This issue may occur if you have Outlook 2016 version 16.0.6568.2025 configured to use POP3, and if you have the Leave a copy of messages on the Server option enabled, as shown in the screen shot later in this section.

 

If you have the option Remove from server after days enabled, you may experience the issue of email messages being deleted from the server.

 

If you have the option Remove from server after days disabled, you may experience the issue of email messages being duplicated in Outlook.

 

Note. The placeholder represents the number of days, such as 14.

 

 

Status

Microsoft is researching this problem and will post more information in this article when the information becomes available.