Mr_Jiminy Posted January 27, 2016 Posted January 27, 2016 I received an update on my Moto X Play on Monday, informing that the Marshmallow update was finally ready for download. Alas the update borked at 42%, resulting in me having no option but to cancel out of the update. Has anyone experienced a failed update, and if so when do update usually get reissued? Is there a set time frame of 24/ 48 hours?
Poults Posted January 27, 2016 Posted January 27, 2016 If you go into the about phone informataion page, you can usually search for updates there i believe.
Mr_Jiminy Posted January 27, 2016 Author Posted January 27, 2016 Mmm yep tried that, seemingly it doesn't work, informs me my device is up-to-date.
difinity Posted January 27, 2016 Posted January 27, 2016 Can you connect your phone to a PC and update it that way ? I've fixed a few borked OTA updates on Samsung phones using the KIES software, is there an equivalent for Moto phones ?
korifugi Posted January 27, 2016 Posted January 27, 2016 I had a borked update on an older phone (HTC Desire) and while it continued to work, it eventually stuffed the phone over - which needed a complete re-image by HTC. You could hold off for a Marshmallow custom ROM - that would probably work.
Danp Posted January 27, 2016 Posted January 27, 2016 I would think about backing up and doing a factory reset while the phone is still working.
Mr_Jiminy Posted January 27, 2016 Author Posted January 27, 2016 Sorry when I say borked, I mean it sat at 42% during the download stage. It allowed me to gracefully cancel the download... My bad for not explaining myself properly... I now realise what the missus is talking about.
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