[ms office - 2013] Recently rolled out Office 2013 - Problems printing from Powerpoint?

[PotNoodleTech]

Windows 7 clients. Fleet of mostly older printers, HP, Kyocera, Brother, Dell.

 

Had several reports of not being able to print from Powerpoint 2013. Anyone had anything like this? It says the printer is not installed, all other software prints fine.

 

I popped up there and printed a few things as a year 7 user, I am wondering if it is something to do with printing from previous version files e.g. .ppt files?

 

Cheers

 

Andy

[PotNoodleTech]

74 views and nothing

 

*sob sob*

 

This is such a weird one. Can't pin it down.

[simpsonj]

It rings a vague bell, but if it only happened the once I would have told them to save it as a PDF and print from that...

[PotNoodleTech]

Yeh that's what I've got them doing now but I don't think that's ideal to have to do that throughout the school - so need to find a fix!

 

Cheers

[Arthur]

Is Office 2013 fully updated?

[Garacesh]

@AButters, did you ever find a solution to this? We're experiencing the same issues with Office 2016.

[PotNoodleTech]

Hi Gar. No never did. Changing all our printers now so hoping that will cure it with new modern drivers etc.