Timetabling Trainer and Adviser - Kettering area - £25-30k

[lhume]

Timetabling Trainer/Consultant – Kettering Area

Salary: £25000 - 30000 Full time role with annual leave

 

 

 

Job Description

We are currently recruiting for a Timetabling Trainer/Consultant on behalf of our client, one of the UKs largest and most successful suppliers in their field. The successful candidate will be working a 37.5 hour week on a flexible basis training customers on timetabling software in the education sector, sharing the teams enthusiasm and passion for the services on offer.

 

On offer with this role is a fantastic package including 28 days holiday, pension scheme, continuous support in the work environment and the opportunity for realistic career progression.

 

 

 

Key Responsibilities

 

· Provide training and consultancy on the product, as well as organise schedules for a training and consultancy team.

· Analyse training needs and develop new courses to respond to changing needs.

· Take responsibility for company services timetabling lounge.

 

 

 

Essential Skills

 

· Able to interact with customer base by assessing their needs, allowing them to use the software effectively and efficiently.

· Prioritise and balance multiple tasks, as well as an interest or working knowledge of school timetabling.

· Excellent communication and computer skills, and an ability to learn new software quickly.

· Experience of working in/with schools environment.

· Driving license and a willingness to travel.

 

 

 

Desirable

 

· School timetabling and software experience.

· Use of social media to promote business opportunities.

 

 

 

Timetabling Adviser – Kettering Area

Salary: £21000 to £25000 Full time role with annual leave

 

 

 

Job Description

We are currently recruiting for a Timetabling Adviser on behalf of our client, one of the UKs largest and most successful suppliers in their field. The successful candidate will be working a 37.5 hour week on a flexible basis, supporting and training customers on timetabling software in the education sector, sharing the teams enthusiasm and passion for the services on offer.

 

On offer with this role is a fantastic package including 28 days holiday, pension scheme, continuous support in the work environment and the opportunity for realistic career progression.

 

 

 

Key Responsibilities

 

· Provide timely and exceptional support to customers, whilst responding to e-mails, support tickets and telephone support requests in a professional manner.

· Analyse each support request to try to determine the original cause, and to see if this could be prevented.

· Recognise possible need for additional products - such as training on the product.

 

 

 

Essential Skills

 

· Ability to interact with both software developers and customers, and the ability to prioritise and balance multiple tasks.

· Interest or working knowledge of school timetabling, as well as excellent computer skills.

· Driving license and a willingness to travel

· Experience of working in/with a schools environment

 

 

 

Desirable

 

· School timetabling and software experience

· Customer service experience

 

 

 

 

If you have the required knowledge and experience for either of these roles please forward your CV via email to Lewis Hume for immediate consideration. ([email protected])

Edited January 19, 2016 by elsiegee40