Office 365 onedrive group users

[crwardell]

Any ideas? We have several members of the schools SLT who are creating and using shared OneDrive groups.

Works reasonably well apart from some users are now unable to see the shared files or folders within the groups. I added myself to one of the groups as a member via the O365 Admin account and I can see all files and folders.

The problem exists from several platforms IE11, Chrome, Safari via an iPad.

Any ideas appreciated?

 

Oh and I hope you all had a good Christmas day and all the best for the New Year :-)