RoyG Posted January 14, 2008 Report Posted January 14, 2008 Has anyone got any experience of using Phoenix E1. It looks like a pretty good option from a management & support point of view, as it's web-based & hosted centrally. Any feedback would be gratefully received. RoyG
Anorak Posted January 15, 2008 Report Posted January 15, 2008 Norfolk LA are rolling this out to their schools to replace Phoenix Gold - see link http://www.eficts.norfolk.gov.uk/SchoolManagement/e1/e1ProductInformation.aspx
JoHimself Posted January 28, 2008 Report Posted January 28, 2008 Our partner school has used it since september. It is abysmal by all accounts. They, and we, are moving over to Serco Facility (which doesn't seem any better). The main problems are configurability, if you need to do a specific task then it either takes a long time to do or you can't do it at all. This is mainly the case with data exports so if you aren't going to need to do complex exports then this won't be an issue. Bear in mind that E1 is remotely hosted so if you like having all your stuff under one roof then this could be an issue.
DG01 Posted February 21, 2008 Report Posted February 21, 2008 Apparently e1 is absolutely terrible. On the note of Phoenix Gold - Does anyone know how easy is it to export data from Phoenix into Facility Admin?
hmd01 Posted February 22, 2008 Report Posted February 22, 2008 Apparently e1 is absolutely terrible. On the note of Phoenix Gold - Does anyone know how easy is it to export data from Phoenix into Facility Admin? Yes, E1 got a big thumbs down from here too. Exporting data from Phoenix Gold to Facility Admin is a nightmare. Don't underestimate how long this will take you. I keep thinking there must be a better way, using ODBC or something, but haven't figured it out yet. If anyone has any info or advice, it would be very much appreciated.
plexer Posted February 22, 2008 Report Posted February 22, 2008 The trouble with changing to any MIS is that they all work differently and staff training etc.... We are committed to moving to the E1 platform and have staff training next week with a go live date of the 3rd of march. Several schools in Norfolk are allready using it. Lots of issues still need to be fixed and like has been said if the system doesn't currently do something you want the process for getting something changed/fixed does appear to take a long time. The product iteself has changed considerably from the first demos of it I saw. For us it's a bit of better the devil you know. We couldn't justify spending 3 times the amount of money moving to another platform which as some have said ain't any better. Ben
Voodoo Posted March 28, 2008 Report Posted March 28, 2008 We are committed to moving to the E1 platform and have staff training next week with a go live date of the 3rd of march. Can I ask how your move to e1 went? We'd be very keen to hear if it is going smoothly or not, since we too are having to get away from Phoenix Gold because of IT Compliancy issues, and although we were on the early adopter scheme for e1 two years ago it literally fell by the wayside because it was not developed enough at that time for us to even evaluate.
Damian Posted April 14, 2008 Report Posted April 14, 2008 We're also interested in the possibility of moving to e1 - though some of this reports sound dire. If it does what it says on the tin it should be at least as good as Serco's offering (and our impression is that the report writer is better), but it sounds like it doesn't. Be very interested to hear if anyone has made a successful go of it. Damian
trishbealing Posted June 5, 2008 Report Posted June 5, 2008 Has anyone got any experience of using Phoenix E1. It looks like a pretty good option from a management & support point of view, as it's web-based & hosted centrally. Any feedback would be gratefully received. RoyG Have got E1 - information that was migrated was corrupted. Having lots of problems with it. Would not recommend.
trishbealing Posted June 5, 2008 Report Posted June 5, 2008 Would not recommend E1, find something else if you can.
Nibs Posted October 8, 2008 Report Posted October 8, 2008 Have got E1 - information that was migrated was corrupted. Having lots of problems with it. Would not recommend. Trish, get in touch - our experience of corrupted data is usually to do with pre-migration and/or pre-rollout planning; I might be able to help. [email protected]
plexer Posted October 8, 2008 Report Posted October 8, 2008 Well I have to say that allthough we have had a few issues with it the implementation of e1 here has been a success allthough I think that is down to all the planning before hand and having an ex gold specialist as our data manager as well. We have staff doing lesson registration with and allthough they don't always all complete this it has reduced the admin load for entering this information greatly. We have staff wanting to use it more and more and we also have a vle rollout happening and people seem to be coping with the slight information overload. Ben
DG01 Posted November 16, 2008 Report Posted November 16, 2008 I would imagine so. The effect on Secondary Schools would be unimaginable compared to the primaries.
cheredenine Posted November 19, 2008 Report Posted November 19, 2008 Apparently e1 is absolutely terrible. On the note of Phoenix Gold - Does anyone know how easy is it to export data from Phoenix into Facility Admin? We migrated over the summer, with Serco doing the data transfer for us - it went pretty well, to be honest. The only niggles i've heard in relation to the accuracy of the transfer relate to medical notes that have been truncated in the process. I'm quite liking Facility - its extremely configurable and barring some quirks, we're having a decent time of getting it to do what we want. The major barrier is having the time to experiment with it; there are training manuals and courses to go on, but many features, especially Reporting ones, are undocumented...
Tiger Posted November 28, 2008 Report Posted November 28, 2008 I would imagine so. The effect on Secondary Schools would be unimaginable compared to the primaries. You are absolutely right! The latest information on e1 and Norfolk Secondary Schools: Apparently, 7 secondary schools who were trying to use E1, 6 had now abandoned it! Can anyone can confirm this??? Are you one of the victims - let's share your experience?
plexer Posted November 30, 2008 Report Posted November 30, 2008 I know at least one that was originally using e1 and has now moved to something else trouble is that as they were an early adopter they didn't have a huge amount of finance or staff training invested in it. On the other hand if you've made the switch to it invested significant finances and re skilled all of your staff then you have more of an incentive to stay. The product is still evolving with lots of good enhancements and changes taking place, I don't think it's any worse than any other product just look at the monthly moans on here after updates are released for the other platforms. At least with E1 being centrally managed and maintained all fixes are tested and applied by Pearson and if any issues are found they are resolved. Ben
Nilto Posted November 12, 2009 Report Posted November 12, 2009 What is going on with Pearson e1 in Norfolk?? MI Sheets Database We have been considering Pearson e1 along others for our new MIS. I have just come across this recent notice by Norfolk LA (as seen above). As I understand it Norfolk only recently adapted to use Pearson e1. What’s interesting is that this notice uses words such as ‘Re-Tendering’ and ‘termination’ which gives me the impression that Norfolk are not happy with e1 and seek to change MIS systems prematurely (or at the first opportunity they find). Does anyone have any more info on this? Or on how successful Pearson e1 has been in Norfolk??
tmcd35 Posted November 12, 2009 Report Posted November 12, 2009 The general jist as I understand it is the licence for Phoenix E1 is up next year. So they have to go through a re-tender process and get bids from competing MIS's. All Norfolk primaries use E1 and Pearsons Fronter is our main countywide VLE. So you may hazard a guess that the contract may just go back to Pearsons. But on the other hand you can count the number of secondary schools on E1 on one hand. It's all very much up in the air at the moment and we are awaiting updates with baited breath. It makes it all very, very interesting when you, as a school in Norfolk, are currently going through the process of choosing a new MIS...
plexer Posted November 12, 2009 Report Posted November 12, 2009 Thats it in a nutshell the original contract with Pearsons is ending so they have to do a european tender process. Ben
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