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Posted

Installed two new Dell rack servers at the beginning of the summer break, both of matching specification each running x4 1TB SATA disks.

 

Second day of the install resulted in one of the disks failing, which I shrugged off and got Dell to replace. Tootled into the site this morning, merely six weeks later, to find a different disk in the same rack displayiing a solid Amber light, thankfully managed to reset and it has seemingly rebuilt and now back online. To make matters worse the other server (it's twin) was also showing a disk issue, this was slightly more severe and concerningly mirrored the problem experienced with the other server on the second day of the install. Again Dell are replacing that disk, as well another disk in the same following vetting the log file then suggesting potentionallly another disk may also be displaying signs of failure... Pffffffft!!!

 

Never experienced so many disk failures with new servers... Confidence not running high!

Posted
Checked for firmware updates on the raid controller, and any firmware updates for the hdds? Could be a known issue

 

Yep got a raid firmware to execute as soon as the replacement disks have both rebuilt.

 

Send them back not fit for purpose

 

Hopefully it won't get to that stage ;)

 

Ask for a spare so you can swap instantly if happens again

 

Good point :)

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