talksr Posted July 28, 2015 Posted July 28, 2015 I have come across a strange problem on a standalone 8.1 system. For some reason, a local user will be unable to use local system components such as maps, calender etc. When they load the start menu, the metro tiles show, but have small crosses in the bottom right corner. If you try and run any of them, you get an error saying: "This app can't open. There's a problem with %app%. Contact your system administrator about repairing or reinstalling it. What is odd is that this is just for one local user account. Others work fine, and all apps work and open with no errors. I have made a new local user account and it works faultlessly. How can I fix this account?
jmcdermott Posted July 28, 2015 Posted July 28, 2015 Sounds like an issue in the profile. Add read and execute permissions to all users on the following locations: %userprofile%\AppData\Local\Microsoft\Windows\Temporary Internet Files folder %userprofile%\AppData\Local\Microsoft\Windows\WER folder Reboot and see if it fixes it.
talksr Posted July 29, 2015 Author Posted July 29, 2015 Sounds like an issue in the profile. Add read and execute permissions to all users on the following locations: %userprofile%\AppData\Local\Microsoft\Windows\Temporary Internet Files folder %userprofile%\AppData\Local\Microsoft\Windows\WER folder Reboot and see if it fixes it. Thanks for your post. Unfortunately, there was no Temporary Internet Files folder, however I did do what you suggested to WER folder. Rebooted, but unfortunately, the problem is exactly the same.
disk Posted August 27, 2015 Posted August 27, 2015 The UAC needs to be on in order to use Metro apps (it is part of how they function with the sandbox). Sounds like that one machine the UAC is off and elsewhere it is on. If that isn't it, I would suggest running the Microsoft Windows Apps Troubleshooter: http://go.microsoft.com/fwlink/p/?LinkId=268423
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