Junior ICT Technician - Birmingham - £12-£16K

[CSE]

CSE is looking for a Junior Managed Service ICT technician to join its team in the South Birmingham area.

 

Successful candidates will be excellent communicators who excel both working within a team and also working with end users.

 

The role is to help support a large secondary schools' ICT system. This will include diagnosis and fix of various day to day ICT System issues including device/printer problems, projector/whiteboard problems, adding users, etc. The successful applicant will help manage (open, close, update) Service Desk tickets as they are added and be able to prioritise issues that affect Teaching and Learning, then escalate to the Network Manager where required.

 

Required or beneficial experience includes:

 

•Network support in an educational environment

•Windows Server and desktop OSs

•Infrastructure experience (switches, Wi-Fi)

•Active Directory

•Desktop deployment (Windows 7/8/Apple)

 

A CRB check is required for this role. Benefits include:

 

•Competitive salary (£12k-£16k depending on experience)

•Company pension

•Private health care

 

This is the perfect opportunity for a candidate with some networking experience to start a career in IT. Whilst the above experience is desirable, more important is the ability to communicate well with end-users and create a relationship of trust.

 

To apply, please email a CV and covering letter including relevant experience and current package to [email protected]

Edited July 27, 2015 by Dos_Box
Approved