Lightspeed Thin Client authentication errors.

[Ralph1337]

Has anyone using light speed experienced issues with user authentication going through the LSguide service on a terminal server?

 

All our users on thin clients are unable to access https://www.google.co.uk because of this. When the service is stopped the clients are able to access google, albeit a slow connection, but it does load.

 

The service seems to be reverting back to its Tier Policy for web filtering as the user is unknown due to Authentication errors.

 

We've contacted light speed and this is being escalated, in the mean time, there's no bad ideas!..

[Admiral208]

I'm sure you have checked but you are definitely using the correct agent? I know there are some very specific settings for thin clients. Have you looked in the lightspeed communities?

[Ralph1337]

I'm sure you have checked but you are definitely using the correct agent? I know there are some very specific settings for thin clients. Have you looked in the lightspeed communities?

 

Yes, The chat support even forwarded me the link to download the correct client, which is the one I am using.

[batyr2003]

When I switch on GNS3 I see as usual that PC's CPU became high

(100% as usuall) but then I am getting a lot of complains that our Thin client network

doesn't work propely (we have 50 virtual PC in one big server in Thin clinet) .

They have an access in TC, but they have no any service (The Internet, LOTUS),

I suspect that GNS3 use network card and shut exit to everyone.

 

 

I need a help

thank you

with best wishes

Batyr