Whitelisting Email Address - Office 365

[nelliott]

We have two email addresses which are used by our IT Helpdesk, which sent out emails to end users, however, these emails keep getting marked as 'spam'.

 

 

Is there are way to whitelist the certain email addresses?

 

 

Any help on this matter would be much appreciated.

[Steve21]

Put a Mailflow rule and use this setting:

 

"Do the following...

Set the spam confidence level (SCL) to '-1'"

 

Bypasses all spam filtering.

 

But if you're using internal mail you shouldn't be getting filtered by your own system unless something else is weirdly set :s

 

Steve

[nelliott]

Thanks @Steve21, did the job brilliantly!