Google Cloud Print

[yhttech]

I'm attempting to set up a new, HP e-Print enabled wireless printer to work with our 25 new chromebooks. I've set up the printer on my WLAN, established an e-Print account and shared it in my Google management console. I can see the printer as available when on the chromebook, however the print job never gets sent or prints. The interesting part is I tried to print to it on my workstation from Google docs, and the job creates and it does print. Any ideas on where to start looking for the issue?

[Bev]

I have a similiar problem, it will work from the workstation as it detects the locally connected printer, but I can't get anything to print from the chromebooks. Interestingly, I'm sure I did have the chromebooks printing last year but all the printers now show as offline at all times and nothing prints.

 

I think it's a firewall issue, but I haven't been able to resolve it.

 

https://support.google.com/cloudprint/answer/6140513?hl=en

[mjk]

Sometimes ours go offline, but it is/was a papercut issue and restarting the print spooler fixes it.

Sounds like you are printing directly.