Technology Support Specialist - £29000-£35000 – North East London & Essex

[jhazell]

Technology Support Specialist - £29000-£35000 – North East London & Essex

We are currently recruiting for a Technology Support Specialist/ ICT Technician to provide support to schools in the North East London area with travel into Essex twice a week. You will be reporting to the Technical Support Manager.

The purpose of this role is to provide Technical Support to school IT systems. Your key responsibilities will include; Carrying out regular technical onsite support visits, completing site visit reports, progressing escalated calls with third parties, to act as 1st-3rd line support to the helpdesk to resolve faults, resolving and closing 1st-3rd line support issues where possible, to create project analyses based on project requirements, liaising with third parties, suppliers, customers and colleagues . Also to complete project installations and write procedures and work instructions where required.

In order to apply for this role it is essential that you have substantial experience of 3rd line helpdesk experience, Apple OSX/IOS experience, knowledge of Microsoft Windows client operating systems, server operating systems, networking technologies, server and computer hardware, networking infrastructure (cabling, routers, managed switches) and Microsoft TCP/IP, DNS, DHCP knowledge.

This role will be paying £29,000 - £35,000 dependent on experience.

 

If you are interested in hearing more on this role please PM me or drop me an email at [email protected]

[jhazell]

*BUMP*