London Grid for Learning Webscreen 2.0

[Phoenix_IT]

Student B had logged onto the machine first, then logged off, Student A then logged in; worked deleted; logged off, then Student B logged back on and continued to do their work - not cast iron, but was enough to get them to confess.

[RichS]

My issue is that it takes 24hrs for that report to come back. When you have an e-safety incident people want answers straight away.

 

In an ideal world 30 minute wait for 15 minute report would be good. I have noticed slowness recently so I'm going to raise another issue with them as mine is also still waiting. Have you done so too, if so have they said anything back?

[fiza]

In an ideal world 30 minute wait for 15 minute report would be good. I have noticed slowness recently so I'm going to raise another issue with them as mine is also still waiting. Have you done so too, if so have they said anything back?

 

We have just been in contact with them. They told us another school is running a report on a whole months worth of data which is taking a long time so all other reports are in a queue. We have told them it is ridiculous that 1 school running a report can bring the whole LGFL reporting system to a crawl.

 

Please raise a case too.