Aerohive unmanaged to managed?

[steve_nfi]

Hi all

 

Is anyone familiar with Aerohive wireless?

I have added a new AP but its gone in the unmanaged section.

All the details have been completed and its allocated an IP but how do I move it into managed?

Can't really find any info about moving it in the support docs.

[foofighterjim]

Taken from the HMOL help:

 

Until you begin to configure a device, the main panel shows only one section for Unconfigured Devices. Unconfigured Devices are those devices discovered by HiveManager. These are devices that have formed a CAPWAP connection with HiveManager but have not yet been configured through HiveManager. In other words, a HiveManager admin has not pushed a configuration, HiveOS image, user database, certificate or key files, or captive web portal files from HiveManager to the device. After pushing any of the above items, HiveManager categorizes a device as "configured", creates a Configured Devices section, and moves it there. From this point, the contents in the main panel are divided into two sections. At the top is a list of unconfigured devices, and below that is a list of configured devices. You can collapse and expand the Unconfigured Devices section by clicking [ - ] and [ + ]. The Configured Devices section is always displayed.

 

 

 

So try to push the config and see if you get any joy basically.

Edited January 16, 2015 by foofighterjim

[steve_nfi]

For information should anyone be using AeroHive.

 

My problem (above) was that my new AP's were in 'Unmanaged' and not 'Unconfigured'.

The information kindly posted above by foofighterjim will get you out of trouble if your AP's are unconfigured.

 

If your AP's are in 'Unmanaged' then you cannot push configs out to this area.

The problem and resolution for this was that we were not supplied new licenses for our additional AP's.

Once these are supplied it should only be a matter of going to your HMOL, click on Home, select Administration then License Management.

You can then copy and paste your new license key in here.

Unless, like us, your admin account allocated by Aerohive doesn't have sufficient authority to do this.

May be worth a check the next time you are doing any admin in your hive to see if you have more than just an information box in your License Management section.

 

Thanks once again to foofighterjim for your assistance.