Lightspeed - Youtube - Https

[hyb80]

Anyone else on lightspeed finding access to youtube timing out? http or https

 

Students cannot get to youtube unless we disable the https safe search fail-safe. which is not recommended.

 

I am setting up a pac file now to redirect youtube traffic via the lightspeed web proxy.

 

Anyone else having this issue?

[Sam_Brown]

Same issue. Sometimes it works. Sometimes it doesn't. Very frustrating.

[mattprice]

Hello OP, Sam

 

Unless you still have Windows XP machines on your network, there should not be an issue with disabling the Google fail-safe.

 

All the failsafe does is to block Google HTTPS connections when we are unsure of the Google service that the user is trying to access. This is only a risk on operating systems that do not support SNI, such as Windows XP.

 

Disclaimer – I am a Sales Engineer for Lightspeed Systems

 

Please feel free to raise a support ticket ([email protected]) or PM me if you wish to discuss in more detail

[Sam_Brown]

Hello OP, Sam

 

Unless you still have Windows XP machines on your network, there should not be an issue with disabling the Google fail-safe.

 

All the failsafe does is to block Google HTTPS connections when we are unsure of the Google service that the user is trying to access. This is only a risk on operating systems that do not support SNI, such as Windows XP.

 

Disclaimer – I am a Sales Engineer for Lightspeed Systems

 

Please feel free to raise a support ticket ([email protected]) or PM me if you wish to discuss in more detail

 

Thanks for the response. All of a sudden today no students can get on youtube. Getting an error saying the connection was "interrupted". Any ideas? Tried the live support and can't get through. Wondering if there were any issues today?

[hyb80]

test the connection to youtube by unticking the "Block Google and YouTube HTTPS (fail-safe)" is youtube works then you might have the same issue we are having which is that http seems to be turned off and you have to go to https.

 

My other issue which i was not aware of is that LS cannot enforce safety mode so its wide open.

 

We have managed via support today to get youtube edu working but only because we had a edu code already.

 

Staff ares still using youtube without the "Block Google and YouTube HTTPS (fail-safe)" ticked.