Sharepoint - Bamboo Solutions

[whartomt01]

Hi all

 

Just wondered if anyone had dealt with Bamboo Solutions before, they do weparts and bits for sharepoint. We've had a company create a sharepoint site for us, all good. But we wanted to sync docs from our internal servers to our sharepoint site.

 

Came across Bamboo who do a product that supposed to do everything we want SharePoint File Share Library Web Part | Bamboo Solutions fileshare

 

Just wondered if anyone has had any experience with them. Trial worked fine, so bought the app. It stopped working after a couple of days. Bamboo have said it's a fault with their product. We've had to buy pro support on top of the webpart. But it's been 2 months and they still haven't created a fix. They're from the USA though and offer no refunds, so we are kind of stuck.

 

Anyone had a similar situation or dealt with Bamboo before.

 

Just frustrating as we've paid for product plus extra support, and they've admitted it's a problem with their webpart. And support is so slow even with Pro support.

 

Any advice or even similar stories with Happy endings would be good

 

Cheers

Martin

 

Sorry hope this is in the right place, read a lot but don't often post :-)