[sims] SIM's permission allocation issue

[Steven_Cleaver]

Since the Summer we have noticed an issue when we try to assign a SIM's user permissions with new users, we have until now in System Manager 6 or System Manager --> Manage Users altered the login name to first letter of Forename and surname and assign permissions but we now get a permissions error "SIMS(DFE number)_Username' is not a valid login or you do not have permission' when doing this, I am doing this and have System Manager permissions, it still seems to create the user with permissions but then the user can't login, if I go in again and alter the Username again this sometimes seems to fix the issue. I have raised this with our LEA support team who are excellent and looking into this just wondered if anyone had any ideas, any ideas or help appreciated.

[vikpaw]

Did you get any where with this?

[Steven_Cleaver]

Hi Vikpaw the LEA dialled in and made a change to my permissions not sure where but it seemed to fix the issue I have emailed back to let them know and to see where the fix is but haven't heard anything back as yet but seems sorted for now, cheers Vikpaw.