Random Smoothwall / Trace Route Error

[rob998]

Hello,

 

Here is my story:

 

Smoothwall box, x3 connected interfaces:

 

1 - 10.X.X.3 - default gateway for network

2 - 10.X.X.4 - used for iPads

3 - 192.X.X.X - BYOD

 

My machines are all set to use port 1 10.X.X.3 as their default gateway. When I run a tracert from a machine the first hop is to port 2 10.X.X.4. How is that happening?

 

Please help?

 

Rob

[cpjitservices]

What do you get if your traceroute from port 1 ? are you going through a switch which connects to port 2 of your smoothie ?

[rob998]

Will check tomorrow

[rob998]

Both smoothwall port 1 and 2 are connected to the same switch. I am connected to that same switch.

 

If I unplug port 2 it knocks the internet off for all devices (it should only knock the iPads off!)

[cpjitservices]

So you have 2 flat networks going through the same switch .? Sounds like a routing problem. Why not just unplug the Ipads port and leave that directly connected to the smoothie on a different interface ? and leave port 1 plugged into the switch for the main network.

 

Example

 

Port1 (Main Network) into switch

Port2 Ipads... Leave this in Port 2 on the Smoothie and leave it there dont plug into the switch

 

Why do the Ipads go into the switch ? hows it setup ?

[rob998]

The idea was that the iPads would use 10.X.X.4 as their gateway and allow restricted unathenticated access (for apps etc) which is why port 2 is in use. I have an authentication policy setup on smoothie for 10.X.X.4

 

The main network has the default gateway setup as 10.X.X.3 and the proxy is setup to 10.X.X.3 which is setup as NTLM authentication.

 

I can't see why my main network would want to jump to 10.X.X.4 when everything is setup to 10.X.X.3. I also can't see why unplugging port 2 10.X.X.4 it will knock the internet off for everything when the main network should be pointing to 10.X.X.3 for internet!

[cpjitservices]

Have you got DHCP running on those 2 networks that are going through the same switch ?