IT Support Manager Southampton £27000

[Taylor14]

IT Support Manager

A passionate forward thinking leading IT Solutions provider who invests in the future of schooling and education has an urgent requirement for an IT Support Manager based in a Coeducational Secondary School and Sixth Form, located in Southampton.

The role will involve administration and troubleshooting within a Windows server 2008 / 2012 School / College network environment and the running of the day to day helpdesk onsite.

Your responsibilities include:

· Running the service desk and resolving 1st-2nd line support calls

· Supporting and maintaining the IS infrastructure to ensure maximum service ability

· Ensuring the senior engineer and CTS helpdesk are aware of any issues that need to be raised and escalated.

· Supporting and managing key infrastructure projects

· Keeping client informed of any IT related projects or issues

· Managing the day to day workload of the IT Support Technician

 

 

The successful IT Support Manager must have:

· Experience in supporting IT in a controlled environment and previous experience of managing a small team and day to day projects/support

· Microsoft server 2008 or 2012 Server skills, Active Directory DNS, DHCP, Group Policies and Exchange and Office 2010 / 365 skills desirable

· Excellent communication skills both written and verbal

· Experience in the education sector is desirable but not essential

You must also be Microsoft qualified such as MCP/ MCSA/ MCSE/ MCTS or hold other industry recognised qualifications.

 

Successful applicants are required to provide an enhanced disclosure.

(Disclosure expense will be met by employer.)

Culture

We let you develop your career in a very autonomous relaxed environment and will provide support whenever you need it, so if you are looking for a change and would like an opportunity to enhance your skills and reputation within a dynamic organisation, then please apply now.

 

 

Taylor Barker

[email protected]

02085592077