APS Posted September 20, 2014 Posted September 20, 2014 Good afternoon. Since thursday, I've emailed capita explanning that I require the SIMS iso install disk so that it can be installed back onto our server since a major server update. I've had no reply back yet. Do any of you know on where I can get the iso or have a link to it on the SIMS supportnet. I can access all the Updates and SIMS discover but not the iso file that I need. Thanks Mr Thomas- Head Teacher APS.
ellsandell Posted September 20, 2014 Posted September 20, 2014 Your best bet would be to give Captia support a call to explain what you need and why. They will be able to assist you.
APS Posted September 20, 2014 Author Posted September 20, 2014 That's not a bad idea, is Capita supports calls open on a Saturday or shall wait untill Monday?
ellsandell Posted September 20, 2014 Posted September 20, 2014 I have a feeling that they aren't open over the weekend, just answer machine. Not sure since we haven't needed to contact them over a weekend. Could gove the number a call and see how far you get.
Cache Posted September 20, 2014 Posted September 20, 2014 If you have access to Supportnet take a look at KB110102 and KB400549 1
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now