office 365 display help please im missing somthing simple

[woodham]

Help please.

 

we have just finished our migration over to 365 and everything is there --however I have one small issue

 

this is only affecting computers on the school domain outside of the domain it's fine

 

if a user logs in ( on a school computer ) they get onto o365 fine they open outlook web app fine.

 

what there not seeing is the + sign within the circle of new mail or any of the tick box's red "X" for delete little arrows to select alternate folders.

 

im sure its an active x issue but where to start looking

 

 

Thanks In advance

 

 

Andy

[themightymrp]

Are you using ADFS for single sign-on? If so, have you tried adding the ADFS server URL into the "Local Intranet" zone of the IE security tab?

 

Failing that, what browser are you using?

[woodham]

hi were not using adfs and all the clients are on ie11 I can see where your coming from just need to figure out how to do it

[themightymrp]

Have you tried using a different browser on one machine? You say it only happens when onsite so if we can narrow it to an IE11 issue that would help. Try firefox (not a big fan of chrome personally)

 

Have you also tried running the site in compatibility mode? (Or enterprise mode I think its now called)