Move cloud archive back to on-premises

[CAWJames]

Hi all,

 

Banging my head against the wall on this one!

 

We have on-premise mailboxes and some of those have their archive in the cloud through our hybrid deployment.

 

I want to move some of these archives back into on-prem, due to a few problems with authentication when people are over the VPN.

 

How do i do this? I can get the Remote Remove request for the person in the EMC>Office365>Recipient Configuration>Mail Contact but all the options for where to put the archive in the on-prem are greyed out? I don't want to just do it and then find the archive is lost in the ether, and support needed to retrieve it!

 

Is it even possible, or do I have to export all archive mail to pst and then kill the cloud archive and create a new local one? although this would be time costly!

 

any help appreciated,

 

Thanks

 

James

[jamesbmarshall]

What are the problems with the access over VPN?

[CAWJames]

Its not the VPN per say, its more auth problems to the online-archive via Office 2010, when off-site. Seems to be ok when archive and mailbox are both in the cloud, but it falls over when they are in 2 different places, probably something to do with email address authentication for O365 and localdomain\ credentials for Exchange. Not the end of the world, but things seem to be better when it is all in one place!

 

Thanks

 

James

[jamesbmarshall]

Its not the VPN per say, its more auth problems to the online-archive via Office 2010, when off-site. Seems to be ok when archive and mailbox are both in the cloud, but it falls over when they are in 2 different places, probably something to do with email address authentication for O365 and localdomain\ credentials for Exchange. Not the end of the world, but things seem to be better when it is all in one place!

 

I know this might seem obvious, but worth checking... Have you worked with Microsoft Support to see if there is a fix for this behaviour?

[sukh]

This should work. Can you reproduce this?