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Posted

Text followed by e-mail copy of the letter or normal post?

 

I believe we normally use an e-mail notification and send a physical copy of the letter home as it's cheaper than a txt message

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Posted
Text followed by e-mail copy of the letter or normal post?

 

I believe we normally use an e-mail notification and send a physical copy of the letter home as it's cheaper than a txt message

 

The school are only, initially, wanting to know about Detention texts

Posted

using schoolcomms?

 

I send emails/texts (email is free, texts cost, so email first always) on the day of detention (2PM, for 3:20 Dets)

 

I have a template that is basically:

 

has a today for . Failure to attend would lead to an SLT detention. Any questions contact .

 

Seems to work for most of our parents

  • Thanks 1
Posted
using schoolcomms?

 

I send emails/texts (email is free, texts cost, so email first always) on the day of detention (2PM, for 3:20 Dets)

 

I have a template that is basically:

 

has a today for . Failure to attend would lead to an SLT detention. Any questions contact .

 

Seems to work for most of our parents

 

Thanks, what I'm after is what do you actually do to send the text, i.e click Send from the detention.

 

Sorry if I didn't make it clear, but the school left it until just before a meeting to clarify what I sent a couple of days ago.

Posted

Gotcha.

 

well I post detention lists, so I run the same report at 2PM, and then open schoolcomms and send the messages from within schoolcomms.

 

I think the "send" button in SIMS detention screen works with whatever Capita's bolt-on messaging service is called, we looked at it, but it was way too cost prohibitive

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Posted

 

I think the "send" button in SIMS detention screen works with whatever Capita's bolt-on messaging service is called, we looked at it, but it was way too cost prohibitive

 

That is what I assumed. I did tell the school to call SchoolComms to make sure.

Posted
Gotcha.

 

I think the "send" button in SIMS detention screen works with whatever Capita's bolt-on messaging service is called, we looked at it, but it was way too cost prohibitive

 

Yes I'm afraid we don't yet have any functionality to automatically send messages regarding detentions at the moment.

 

You can automatically send a message (SMS or free app message) when you enter a behaviour incident (often recorded alongside a detention) in SIMS. The parent can then follow the link the message and look at the behaviour detail on School Gateway - here they can see the action taken for the behaviour incident (which can be a detention). But at the moment you can't see the details of the detention.

 

We have it on the list of possible enhancements, but we aren't there yet.

Posted
Yes I'm afraid we don't yet have any functionality to automatically send messages regarding detentions at the moment.

 

You can automatically send a message (SMS or free app message) when you enter a behaviour incident (often recorded alongside a detention) in SIMS. The parent can then follow the link the message and look at the behaviour detail on School Gateway - here they can see the action taken for the behaviour incident (which can be a detention). But at the moment you can't see the details of the detention.

 

We have it on the list of possible enhancements, but we aren't there yet.

 

Thanks. I think we missed the boat here. Their meeting was Tuesday. But they did leave it until the last minute to ask me.

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