Exchange 2003 Account on iPad

[Bankesy]

Hello

 

Well it was almost perfect so I hope this thread is still open and being watched.

 

Everything is working: mail, calendar, everything apart from contacts.

 

The contacts list on the iPad only shows the suggested contacts from exchange. The Exchange Global Address list group on the iPad is empty unless you do a user search in which case they do actually show up.

 

Any ideas on how to get all the contacts to show up in the contact list?

[alanhardisty]

Still here.

 

Firstly check the contacts are enabled via Setup> Mail, Contacts and Calendars>Select the Account> Is contacts enabled? If not, enable it. If it is, then press the Home button and open up Contacts.

 

Select Groups (Top Left) and see which set of contacts are being displayed. You may want to turn off Suggested contacts and enable Contacts / other contacts folders.

 

If that doesn't solve the problem, then something is very wrong somewhere!!

[Bankesy]

Hello

 

Yes I have contact sync enabled for the account on the iPad and the contacts default set to Exchange.

 

I go to Contacts>Groups and have the options:

 

iCloud

All iCloud

 

Exchange

All Exchange

Contacts

Suggested Contacts

 

Exchange Global Address List

 

Choosing any combination of these makes no difference, only suggested contacts are synchronising and the GAL is empty unless you do a search.

 

I don't think this is an iOS thing as my Android phone has also not picked up the contacts.

 

Could this be a clue: when using Outlook through Microsoft Office on a PC the mailboxes only appear in the GAL and not in [email protected] contacts. I tested this theory by copying one contact from the GAL to my contacts and it showed up on the iPad.

[alanhardisty]

That sounds like the contacts are syncing just fine - there just aren't any contacts to sync.

 

You won't see the GAL - it doesn't sync, but it can be searched.

 

Alan

[Bankesy]

Ok so how can I configure the exchange server that the global address list is duplicated into each users contacts?

[alanhardisty]

You will need a 3rd party App to be able to sync the GAL to the contacts unfortunately. I can't recommend one as I've never used one.

[Bankesy]

Resolved: seeing as there aren't that many users requiring this I resolved to just copy the GAL into their personal contacts list in Outlook and devices such as iPad or iPhone seem to pick this up.

 

Hoping a migration to Exchange 2010 in October might cure properly.