leachim Posted April 21, 2014 Posted April 21, 2014 Hi I have a Eec PC Seashell Netbook which has a red cross on the speaker item bottom right Tried all I know - uninstalling drivers - checking bios There is a service called Realtek audio service that won't start - error 1067 Full spec here Page missing Thanks
SYNACK Posted April 21, 2014 Posted April 21, 2014 Have you used the vendor drivers for the pc, some vendors customise the hardware so generic drivers won't work.
leachim Posted April 21, 2014 Author Posted April 21, 2014 Yes, I went to the Asus Website The model is 1015BX
Techie-v2 Posted April 21, 2014 Posted April 21, 2014 Silly question but do you have any headphones or speakers plugged in as this can cause windows to report that no device is installed
Techie-v2 Posted April 21, 2014 Posted April 21, 2014 I mean it may say no device if there isnt any plugged in, so plug some in and try. Although this is unusual on a laptop
leachim Posted April 23, 2014 Author Posted April 23, 2014 Here s the spec again ============== Summary Operating System Microsoft Windows 7 Starter 32-bit SP1 CPU AMD C-60 40nm Technology RAM 1.00 GB DDR3 @ 538MHz (7-7-7-20) Motherboard ASUSTeK Computer INC. 1015BXO (CPU 1) 59 °C Graphics Generic PnP Monitor (1024x600@60Hz) AMD Radeon HD 6290 Graphics Hard Drives 298GB Seagate ST932032 5AS SATA Disk Device (SATA) 35 °C Optical Drives No optical disk drives detected Audio No audio card detected Operating System Microsoft Windows 7 Starter 32-bit SP1 Computer type: Notebook Installation Date: 04 July 2013, 20:06 Serial Number: 6K6WB-X73TD-KG794-FJYHG-YCJVG Windows Security Center User Account Control (UAC) Enabled Notify level 2 - Default Firewall Enabled Windows Update AutoUpdate Download Automatically and Install at Set Scheduled time Schedule Frequency Every Day Schedule Time 03:00 Windows Defender Windows Defender Enabled .NET Frameworks installed v4.5 Full v4.5 Client v3.5 SP1 v3.0 SP2 v2.0 SP2 Environment Variables USERPROFILE C:\Users\Catherine SystemRoot C:\windows User Variables TEMP C:\Users\Catherine\AppData\Local\Temp TMP C:\Users\Catherine\AppData\Local\Temp Machine Variables ComSpec C:\windows\system32\cmd.exe FP_NO_HOST_CHECK NO OS Windows_NT Path C:\windows\system32 C:\windows C:\windows\system32\wbem C:\Program Files\Common Files\Microsoft Shared\Windows Live C:\Program Files\AMD APP\bin\x86 %SYSTEMROOT%\System32\WindowsPowerShell\v1.0 C:\Program Files\ATI Technologies\ATI.ACE\Core-Static C:\Program Files\Windows Live\Shared PATHEXT .COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;. MSC PROCESSOR_ARCHITECTURE x86 TEMP C:\windows\TEMP TMP C:\windows\TEMP USERNAME SYSTEM windir C:\windows PSModulePath C:\windows\system32\WindowsPowerShell\v1.0\Modules \ NUMBER_OF_PROCESSORS 2 PROCESSOR_LEVEL 20 PROCESSOR_IDENTIFIER x86 Family 20 Model 2 Stepping 0, AuthenticAMD PROCESSOR_REVISION 0200 configsetroot C:\windows\ConfigSetRoot AMDAPPSDKROOT C:\Program Files\AMD APP\ Battery AC line Offline Battery full time Unknown Battery Charge % 76 % Battery State High Amount of time remaining (sec) 4 : 33 Power Profile Active power scheme High Performance Hibernation Enabled Power Shutdown Enabled Power Suspend Enabled Turn Off Monitor after: (On AC Power) 20 min Turn Off Monitor after: (On Battery Power) 5 min Turn Off Hard Disk after: (On AC Power) Never Turn Off Hard Disk after: (On Battery Power) 10 min Suspend after: (On AC Power) Never Suspend after: (On Battery Power) 5 min Screen saver Enabled Uptime Current Session Current Time 22/04/2014 20:13:29 Current Uptime 1912 sec (0 d, 00 h, 31 m, 52 s) Last Boot Time 22/04/2014 19:41:37 TimeZone TimeZone GMT Language English (United Kingdom) Location United Kingdom Format English (United Kingdom) Currency £ Date Format dd/MM/yyyy Time Format HH:mm:ss Process List afwserv.exe Process ID 1632 User SYSTEM Domain NT AUTHORITY Path C:\Program Files\AVAST Software\Avast\afwServ.exe Memory Usage 2.98 MB Peak Memory Usage 11 MB armsvc.exe Process ID 1716 User SYSTEM Domain NT AUTHORITY Path C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe Memory Usage 2.89 MB Peak Memory Usage 2.92 MB asusservice.exe Process ID 1808 User SYSTEM Domain NT AUTHORITY Path C:\windows\system32\AsusService.exe Memory Usage 3.00 MB Peak Memory Usage 3.26 MB atieclxx.exe Process ID 1200 User SYSTEM Domain NT AUTHORITY Path C:\windows\system32\atieclxx.exe Memory Usage 5.93 MB Peak Memory Usage 5.96 MB atiesrxx.exe Process ID 832 User SYSTEM Domain NT AUTHORITY Path C:\windows\system32\atiesrxx.exe Memory Usage 2.98 MB Peak Memory Usage 3.01 MB avastsvc.exe Process ID 1396 User SYSTEM Domain NT AUTHORITY Path C:\Program Files\AVAST Software\Avast\AvastSvc.exe Memory Usage 8.10 MB Peak Memory Usage 68 MB avastui.exe Process ID 2008 User Catherine Domain Catherine1949PC Path C:\Program Files\AVAST Software\Avast\AvastUI.exe Memory Usage 15 MB Peak Memory Usage 23 MB capshook.exe Process ID 960 User SYSTEM Domain NT AUTHORITY Path C:\Program Files\ASUS\CapsHook\CapsHook.exe Memory Usage 4.08 MB Peak Memory Usage 4.14 MB ccc.exe Process ID 3768 User Catherine Domain Catherine1949PC Path C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe Memory Usage 6.62 MB Peak Memory Usage 57 MB conhost.exe Process ID 5316 User SYSTEM Domain NT AUTHORITY Path C:\windows\system32\conhost.exe Memory Usage 3.54 MB Peak Memory Usage 3.55 MB csrss.exe Process ID 404 User SYSTEM Domain NT AUTHORITY Path C:\windows\system32\csrss.exe Memory Usage 3.35 MB Peak Memory Usage 3.35 MB csrss.exe Process ID 476 User SYSTEM Domain NT AUTHORITY Path C:\windows\system32\csrss.exe Memory Usage 8.54 MB Peak Memory Usage 11 MB cvhsvc.exe Process ID 2736 User SYSTEM Domain NT AUTHORITY Path C:\Program Files\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE Memory Usage 13 MB Peak Memory Usage 13 MB dwm.exe Process ID 2212 User Catherine Domain Catherine1949PC Path C:\windows\system32\Dwm.exe Memory Usage 3.07 MB Peak Memory Usage 3.09 MB eeestoragecommander.exe Process ID 5308 User SYSTEM Domain NT AUTHORITY Path C:\Program Files\ASUS\LiveUpdate\EeeStorageCommander.exe Memory Usage 17 MB Peak Memory Usage 17 MB etdctrl.exe Process ID 776 User Catherine Domain Catherine1949PC Path C:\Program Files\Elantech\ETDCtrl.exe Memory Usage 7.94 MB Peak Memory Usage 8.27 MB etdctrlhelper.exe Process ID 3976 User Catherine Domain Catherine1949PC Path C:\Program Files\Elantech\ETDCtrlHelper.exe Memory Usage 4.86 MB Peak Memory Usage 4.99 MB explorer.exe Process ID 3120 User Catherine Domain Catherine1949PC Path C:\windows\Explorer.EXE Memory Usage 49 MB Peak Memory Usage 50 MB fuel.service.exe Process ID 1736 User SYSTEM Domain NT AUTHORITY Path C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe Memory Usage 6.82 MB Peak Memory Usage 6.91 MB googleupdate.exe Process ID 3512 User SYSTEM Domain NT AUTHORITY Path C:\Program Files\Google\Update\GoogleUpdate.exe Memory Usage 888 KB Peak Memory Usage 5.10 MB hotkeymon.exe Process ID 1168 User SYSTEM Domain NT AUTHORITY Path C:\Program Files\ASUS\HotkeyService\HotKeyMon.exe Memory Usage 4.13 MB Peak Memory Usage 4.16 MB hotkeyservice.exe Process ID 2776 User SYSTEM Domain NT AUTHORITY Path C:\Program Files\ASUS\HotkeyService\HotkeyService.exe Memory Usage 6.09 MB Peak Memory Usage 6.20 MB hpnetworkcommunicator.exe Process ID 2316 User Catherine Domain Catherine1949PC Path C:\Program Files\HP\HP Deskjet 3070 B611 series\Bin\HPNetworkCommunicator.exe Memory Usage 6.22 MB Peak Memory Usage 6.22 MB insonsrv.exe Process ID 1764 User SYSTEM Domain NT AUTHORITY Path C:\Program Files\Common Files\InstantOn\InsOnSrv.exe Memory Usage 3.39 MB Peak Memory Usage 3.43 MB insonwmi.exe Process ID 4024 User SYSTEM Domain NT AUTHORITY Path C:\Program Files\Common Files\InstantOn\InsOnWMI.exe Memory Usage 5.52 MB Peak Memory Usage 5.56 MB liveupdate.exe Process ID 2340 User SYSTEM Domain NT AUTHORITY Path C:\Program Files\Asus\LiveUpdate\LiveUpdate.exe Memory Usage 13 MB Peak Memory Usage 13 MB lsass.exe Process ID 588 User SYSTEM Domain NT AUTHORITY Path C:\windows\system32\lsass.exe Memory Usage 7.84 MB Peak Memory Usage 7.84 MB lsm.exe Process ID 596 User SYSTEM Domain NT AUTHORITY Path C:\windows\system32\lsm.exe Memory Usage 3.06 MB Peak Memory Usage 3.06 MB mom.exe Process ID 2484 User Catherine Domain Catherine1949PC Path C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe Memory Usage 3.48 MB Peak Memory Usage 18 MB presentationfontcache.exe Process ID 4672 User LOCAL SERVICE Domain NT AUTHORITY Path C:\windows\Microsoft.Net\Framework\v3.0\WPF\Presen tationFontCache.exe Memory Usage 9.59 MB Peak Memory Usage 9.62 MB scantopcactivationapp.exe
Zourous Posted April 23, 2014 Posted April 23, 2014 Realtek audio drivers in my experience are one of the worst around and quite often break for no good reason. At this stage I would consider reinstalling windows as something has badly gone wrong.
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