Imperial College London - IT Support Engineer

[srochford]

https://www4.ad.ic.ac.uk/OA_HTML/OA.jsp?page=/oracle/apps/irc/candidateSelfService/webui/VisVacDispPG&akRegionApplicationId=821&transactionid=2064499591&retainAM=Y&addBreadCrumb=S&p_svid=43407&p_spid=1661083&oapc=7&oas=sts8z3Yzci15ENc2og_iWg..

 

 

Salary:

£28,770 - £32,750 per annum (Professional Services Level 3a)

£33,590 – 41,540 per annum (Professional Services Level 3b)

 

(Appointment would normally be at level 3a with progression to level 3b if appropriate)

 

We're looking to appoint 4 new people to the Faculty Support group within IT Services (replacing a mix of promotions and retirements). Faculty Support provides a wide range of end-user support - this is not working with servers or network infrastructure but working with the 21,000 staff and students who make up Imperial College. Most teaching machines run 64 bit Windows 7 but staff machines are a mix of Windows (normally Windows 7 but we still have a substantial number of XP machines in labs, typically plugged into big and expensive equipment), Linux (mainly Red Hat and Ubuntu but could be anything) and Mac.

 

I manage one of the support groups and although I'm not involved in the recruitment process I can answer general questions about what the job entails or what it's like to work at Imperial College. Feel free to post questions here or email me directly - [email protected]

 

If you want to apply for the job then please download the pack from the website, complete the form and return as directed.

[CAM]

What level of Linux experience are you seeking? As an example, I have experience mostly through home usage and tinkering whilst looking up where to find answers (Ubuntu Forums, WineHQ, etc).

[srochford]

That's fine as a starting point - you need to be experienced in one OS to start (typically that's Windows) and having experience of another OS is a bonus. Over time we'd expect you to gain more skills either in Mac OS or Linux (or both)

 

Most Linux queries are quite simple (please can you install XXX, how do I mount a network drive, how do I print to the swipecard printers etc) but there is more complex stuff (how can I use rsync to do Time Machine type backups was an interesting one [the answer is that you tell it to use hard links])

[lionsl2005]

I am also having a fair Knowledge of Linux as a Home user and Edubunthu etc. Interested .