gopher_1999 Posted March 18, 2014 Posted March 18, 2014 HI We are trying to get the Pearson/Edexcel on-line testing for BTEC Business to work. He have installd the software but are getting a Connection error on teh Administrator BAshboard. Pearson/Edexcel have said it is a problem with our comms/gateway/proxy etc. However from the server in question I can easily connect to their server in a web browser. Has anyone had this problem?
clodhopper Posted March 18, 2014 Posted March 18, 2014 We had fun with this last year before we stopped using it. What do you use in the way of filtering for you internet access ???
notalot Posted March 18, 2014 Posted March 18, 2014 If your setup is like we tried first then you might have ran in to the same problem as us. Server software on one of your servers Exams officer software on a different pc If so an you manually start the service for the server software (from memory its called EcStream) then check the application event log for Event ID 0 Source ECService It should talk about being unable to establish a trust relationship to Pearson (I've shortened it as the actual message is huge). We contacted Pearson who said its something to do with our onsite SSL certificate, in the end we installed the server software and exams offices software on the same system.
gopher_1999 Posted March 18, 2014 Author Posted March 18, 2014 We had fun with this last year before we stopped using it. What do you use in the way of filtering for you internet access ??? We have TMS on our Proxy server for internet access. Like I said we can talk happily through a web prowser but ping and tracert fail, though I think that is because they cannot cope with proxy.
synaesthesia Posted March 18, 2014 Posted March 18, 2014 I suggest that unless you've got the exams schedule in the next fornigh to wait for the new version. No point in stressing out twice.
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