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Posted

hi,

 

In my laptop, I got connected to the yahoo messenger! but I cant connect to internet and cant ping any website, but i am online in yahoo messnger and chatting and also automatic updates are updating. I cant go into any websites. I am using IE 7 and Win XP. Can anyone help me!! i tried restarting the machine, router but still has the same problem.

 

Thanks

Posted
I am using only windows firewall and its enabled?!!

 

try disabling it. a firewall blocks communication so its a likely cause of you not being able to see the internet on your machine.

 

also press the start bar, goto run, type CMD into the run window, then in the new black window type in "ping www.google.co.uk" then press enter and tell us what that does.

Posted

ok quick way to solve this is to do the following

 

start | control panel | network connections | double click your internet connection |click properties | select the Advanced tab | click windows firewall settings | select the advanced tab | click restore defaults | click yes

 

that should restore you firewall back normal. any programs you use that need net access will prompt windows firewall to pop up a message asking if you would like to enable access for that program.

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