Ricoh e-service website :mad:

[Alis_Klar]

 

Ricoh recently re-wrote their creaky e-service website for a new platform. I was so hopefull it may be an improvment! Before it was a git to use (developers must never have heard of combo boxes so they implemented their own cludgy mess) and now it's still a git to use but is flacky too!!

 

We currently cannot log into this site as we get the circle/hourglass and can't click in the username and password boxes to log in. Tried in IE11,FF26.0 and Chrome all exhibit same behavior. Thought it might be our ISP/RBC but tried with iOS 7 Safari via 3G and get "safari cannot open the page because connection was lost" but it sends the javascript popup regarding multiple websessions in common with other browsers if i refresh the page.

 

Can edugeekers test it for me?

 

RICOH UK & Ireland - eService

 

UPDATE: Works in IE8 and 9 natively and IE11 in compatibility mode. Haven't tested in IE10.

Edited January 13, 2014 by Alis_Klar

[SovietRussia]

IE11 - Circle when mouse over on the boxes (I think its trying to do some clever Javascript)

Chrome - I can't get to it, it says "I already have an open web session with them and this is not allowed"

 

If I worked for them, as a dev - I would not be proud of that work.

[Alis_Klar]

Just be glad you don't have to order toner using this website. It stinks! It was re-coded in the last 6 months but is still will only work with outdated versions of IE!