Remote Desktop Connection problem

[The_Oracle]

Hi All,

 

We currently have remote access through RDWeb running on Windows Server 2008R2.

I can connect inside the network using the Microsoft RDC app for OS X but when I try and connect from outside the network I get a message saying "Connection reset by peer".

I'm new at OS X so am just finding my way round things.

However I did setup the Heads MacBook Air using iTap last year and that works fine.

That laptop has not been upgraded to Mavericks, and iTap is no longer available so I don't know if the problem is Mavericks or Microsoft's version of iTap.

 

Can anyone point me in the right direction?

[zag]

You dont need to use RDweb, just use a normal Remote Desktop connection for the app on Mac.

[The_Oracle]

Thanks Zag, unfortunately I get the same message.

 

I'm using the Microsoft Remote Desktop app to connect to servername.internaldomain.local through a gateway of remote.externaldomain.com. If I connect from inside the network (so not through the gateway) everything is fine, but once I try going through the gateway I get the error message.

Works fine on both my iPad and my android phone.

 

There must be an event log somewhere - nothing like learning on the job!