wingmanatl Posted January 2, 2014 Posted January 2, 2014 Happy New Years to all my EduGeek family. After updating InTouch along with the rest of SIMS and additional SIMS modules, InTouch will no launch. It displays an error related to an SDK file missing, .NET 3.0. I have verified that the correct dev kit is installed and that all IIS certs are current and included. I have also rechecked all my services and they are also running correctly.
vikpaw Posted January 3, 2014 Posted January 3, 2014 HNY =] It doesn't look like a missing file / SDK issue, i think it's just a comms error. Doesn't your server have to connect to theirs. Perhaps they are doing some holiday maintenance. It doesn't say anything on supportnet, but you never know. Also red boxes in SIMS is a bad sign. Something missing? 1
wingmanatl Posted January 6, 2014 Author Posted January 6, 2014 All, It seems that an internal IP address that was imbedded has resurfaced for the DataCollection service. We noted and mod'd this and all is working well. Thanks again!
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