Exchange 2007 - Out of office with Outlook 2013

[glennda]

I have an issue with Outlook 2013 and Microsoft Exchange 2007.

 

When trying to modify Out of office the error "Your automatic reply settings cannot be displayed because the server is currently unavailable. Try again later" is displayed. From an Outlook 2007 machine this is fine.

 

The Test Auto Config is displayed here:

 
   
     Display_Name
     /o=COMP/ou=FIRST ADMINISTRATIVE GROUP/cn=RECIPIENTS/cn=User
     9b3918cb-e0be-4e23-abdf-5ac593723e59
   
   
     email
     settings
     
       EXCH
       InternalServer.FQDN
       /o=COm/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=Server
       72038053
       /o=Comp/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=Server/cn=Microsoft Private MDB
       ServerInternal.FQDN
       Domain.Controler.Local
       https://ServerInternal.FQDN/EWS/Exchange.asmx
       https://ServerInternal.FQDN/EWS/Exchange.asmx
       https://ServerInternal.FQDN/EWS/Exchange.asmx
       https://ServerInternal.FQDN/UnifiedMessaging/Service.asmx
       https://ServerInternal.FQDN/OAB/e86e381d-307f-4451-836a-73615e054f9b/
     
     
       EXPR
       ServerExternalFQDN
       On
       Basic
       https://ServerExternal.FQDN/OAB/e86e381d-307f-4451-836a-73615e054f9b/
     
     
       WEB
       
         https://ServerInternal.FQDN/owa
         
           EXCH
           https://ServerInternal.FQDN/EWS/Exchange.asmx
         
       
     
   
 

 

I can access every web address mentioned (I got a 403 forbidden on the OAB one though).

 

I have tried everything I can think off and google and Am at the point of banging my head on the wall!!

 

Any ideas?

[HPlum78]

Just a thought on this, Exchange 2007 with Outlook 13 is not a supported deployment!

[glennda]

Just a thought on this, Exchange 2007 with Outlook 13 is not a supported deployment!

 

Exchange 2013 is in the pipeline. I am just rolling out VDI for this client now so we went with 2013 to start with.

 

I am just removing a few updates which can apparently cause an issue.

[HPlum78]

just had a quick look in to this and dug this up just in case you have not come across this - Outlook 2013 Free/Busy Fails After Updates Edited December 18, 2013 by HPlum78

[glennda]

just had a quick look in to this and dug this up just in case you have not come across this - Outlook 2013 Free/Busy Fails After Updates

 

That's exactly what I am doing at the moment!

[glennda]

That works but is a bit of a pita (as you have to remove outlook profile).

 

I am just trying windows updates to see if the newer ones fix this.

[Devontechie]

Just a thought on this, Exchange 2007 with Outlook 13 is not a supported deployment!

 

Looking at the outlook 2013 specs on the Microsoft site, exchange 2007 is supported. Exchange 2003 isn't...

 

Just had a thought, I had this the other day with Outlook 2007 & 2010 and exchange 2010.

Edited December 18, 2013 by Devontechie

[glennda]

TBH i hadnt check if it was supported or not.

 

It appears to be those updates which cause the issue.

[burgemaster]

Same problem here. For now until we go to manage our upgrade to 2013 we tell staff to use OWA to set their out of office.

[glennda]

Same problem here. For now until we go to manage our upgrade to 2013 we tell staff to use OWA to set their out of office.

 

remove those updates and it resolves issue, unless it is autodiscover issue.