Apple Activation Lock

[gsk]

Hi All,

 

I'm having difficulty with managing school-owned teacher iPads. At the moment, we supervise the device with apple configurator, install the Meraki app, enrol it onto the meraki MDM and then hand over the device to the teacher. The idea of this used to be so that if a teacher left under a cloud or had a lobotomy or something then there was an easy way for us to get it, reset it and set it up for the next person. Now because of activation lock, I can't wipe the device, even if I have the passcode because I need to know the users apple ID and password. I can remotely wipe it, but then it won't allow me to activate the iPad or go through the setup because it is locked to the previous apple ID. How do I get round this?

 

Thanks,

[AngryTechnician]

IIRC, you can use a different Apple ID for activation that for the iTunes store. Maybe use a school-created Apple ID to activate and then the staff use their own ID for everything else?