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Posted

I am unable to open files in the browser? When I try the browser just keeps refreshing for ever and a day - flicking between the second screenshot below and a grey background - this cycles for as long as you leave it (You can press the back browser button twice to get out of the loop, downloading and uploading works though

 

ss-001.png

 

ss-002.png

 

 

Any ideas?

 

S

Posted

I get the following errors when logged in:

 

Log Name: Application

Source: Home Access Plus+

Date: 10/17/2013 11:09:31 AM

Event ID: 0

Task Category: None

Level: Error

Keywords: Classic

User: N/A

Computer: MARS.swc.internal

Description:

An error occurred in Home Access Plus+

Page: HAP.Web.API.MyPic

Creating Directory Search and Searching for then current user

Using filter: (&(objectClass=user) (sAMAccountName=SystemAdmin))

Found 1 results, processing 1st result

Found 0 thumnbnailPhotos

Event Xml:

0

2

0

0x80000000000000

2699

Application

MARS.swc.internal

An error occurred in Home Access Plus+

Page: HAP.Web.API.MyPic

Creating Directory Search and Searching for then current user

Using filter: (&(objectClass=user) (sAMAccountName=SystemAdmin))

Found 1 results, processing 1st result

Found 0 thumnbnailPhotos

Posted

Log Name: Application

Source: Home Access Plus+

Date: 10/17/2013 11:10:19 AM

Event ID: 0

Task Category: None

Level: Error

Keywords: Classic

User: N/A

Computer: MARS.swc.internal

Description:

An error occurred in Home Access Plus+

Page: mscorlib

The given key was not present in the dictionary.

System.Collections.Generic.KeyNotFoundException: The given key was not present in the dictionary.

at System.Collections.Generic.Dictionary`2.get_Item(TKey key)

at HAP.Data.ComputerBrowser.Converter.DriveToUNC(String RoutingPath, String RoutingDrive, DriveMapping& unc, User user)

at HAP.MyFiles.API.SortedList(String Drive, String Path, String SortOrder, String Direction)

at HAP.MyFiles.API.List(String Drive, String Path)

at SyncInvokeList(Object , Object[] , Object[] )

at System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(Object instance, Object[] inputs, Object[]& outputs)

at System.ServiceModel.Dispatcher.DispatchOperationRuntime.InvokeBegin(MessageRpc& rpc)

at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage5(MessageRpc& rpc)

at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage31(MessageRpc& rpc)

at System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean isOperationContextSet)

at System.Collections.Generic.Dictionary`2.get_Item(TKey key)

at HAP.Data.ComputerBrowser.Converter.DriveToUNC(String RoutingPath, String RoutingDrive, DriveMapping& unc, User user)

at HAP.MyFiles.API.SortedList(String Drive, String Path, String SortOrder, String Direction)

at HAP.MyFiles.API.List(String Drive, String Path)

at SyncInvokeList(Object , Object[] , Object[] )

at System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(Object instance, Object[] inputs, Object[]& outputs)

at System.ServiceModel.Dispatcher.DispatchOperationRuntime.InvokeBegin(MessageRpc& rpc)

at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage5(MessageRpc& rpc)

at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage31(MessageRpc& rpc)

at System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean isOperationContextSet)

Event Xml:

0

2

0

0x80000000000000

2700

Application

MARS.swc.internal

An error occurred in Home Access Plus+

Page: mscorlib

The given key was not present in the dictionary.

System.Collections.Generic.KeyNotFoundException: The given key was not present in the dictionary.

at System.Collections.Generic.Dictionary`2.get_Item(TKey key)

at HAP.Data.ComputerBrowser.Converter.DriveToUNC(String RoutingPath, String RoutingDrive, DriveMapping& unc, User user)

at HAP.MyFiles.API.SortedList(String Drive, String Path, String SortOrder, String Direction)

at HAP.MyFiles.API.List(String Drive, String Path)

at SyncInvokeList(Object , Object[] , Object[] )

at System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(Object instance, Object[] inputs, Object[]& outputs)

at System.ServiceModel.Dispatcher.DispatchOperationRuntime.InvokeBegin(MessageRpc& rpc)

at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage5(MessageRpc& rpc)

at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage31(MessageRpc& rpc)

at System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean isOperationContextSet)

at System.Collections.Generic.Dictionary`2.get_Item(TKey key)

at HAP.Data.ComputerBrowser.Converter.DriveToUNC(String RoutingPath, String RoutingDrive, DriveMapping& unc, User user)

at HAP.MyFiles.API.SortedList(String Drive, String Path, String SortOrder, String Direction)

at HAP.MyFiles.API.List(String Drive, String Path)

at SyncInvokeList(Object , Object[] , Object[] )

at System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(Object instance, Object[] inputs, Object[]& outputs)

at System.ServiceModel.Dispatcher.DispatchOperationRuntime.InvokeBegin(MessageRpc& rpc)

at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage5(MessageRpc& rpc)

at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage31(MessageRpc& rpc)

at System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean isOperationContextSet)

Posted

The Picture event can be safely ignored.

 

The other error, can you check your hapConfig.xml file and change that the drive mappings drive letter is in Capitols

Posted

Thanks for getting back to me, was afraid I'd annoyed you with my comment about the documentation.

 

I think it already is:

 

%homedir%

\\SWC-sr-001.swc.internal\RMStaff

\\swc-sr-001\RMShared Documents

\\swc-sr-001.swc.internal\RMPublic

\\swc-sr-003.swc.internal\IT Data

 

Do the permissions need the starting',' ?

Posted

Does this help:

 

14:32:16.6 - bind([object Object]): dtnode: DynaTreeNode: 'ATnotes', error: TypeError: Unable to get property 'msie' of undefined or null reference

 

14:32:16.617 - bind([object Object]): dtnode: DynaTreeNode: 'Home Directory (N)', error: TypeError: Unable to get property 'msie' of undefined or null reference

Posted

14:33:51.820 - Dynatree._create(): version='$Version: 1.2.0$', debugLevel=1.

 

14:33:51.822 - ui.dynatree._init() was called; you should upgrade to jquery.ui.core.js v1.8 or higher.

 

14:33:51.822 - Dynatree._create(): version='$Version: 1.2.0$', debugLevel=1.

 

14:33:52.668 - bind([object Object]): dtnode: DynaTreeNode: 'Home Directory (N)', error: TypeError: Unable to get property 'msie' of undefined or null reference

 

HTML1202: https://mars.swc.internal/hap/myfiles/ is running in Compatibility View because 'Display intranet sites in Compatibility View' is checked.

 

myfiles

 

14:34:14.256 - Dynatree._create(): version='$Version: 1.2.0$', debugLevel=1.

 

14:34:14.257 - ui.dynatree._init() was called; you should upgrade to jquery.ui.core.js v1.8 or higher.

 

14:34:14.258 - Dynatree._create(): version='$Version: 1.2.0$', debugLevel=1.

Posted

Does this help? I've attached the file its referring to in the script error:

 

19:36:22.782 - Dynatree._create(): version='$Version: 1.2.0$', debugLevel=1.

19:36:22.788 - ui.dynatree._init() was called; you should upgrade to jquery.ui.core.js v1.8 or higher.

19:36:22.788 - Dynatree._create(): version='$Version: 1.2.0$', debugLevel=1.

SCRIPT5007: Unable to get property 'documentElement' of undefined or null reference

myfiles, line 161 character 21647

XML5619: Incorrect document syntax.

, line 1 character 1

 

Doesn't seem to work at all in firefox at the moment

JSON Link.txt

Posted

Ok, sounds like your install is currupt, have you tried with an older version of HAP+? Older version of jQuery?

 

Either that or something in your settings is breaking something, look for random '

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