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Posted (edited)

Anyone seen this before, because it's driving me potty.

 

Server 2012 file/print server can't print to anything (despite things looking like it went through okay), and the following ends up in the PrintService event log:

 

Data type: RAW. Size of the spool file in bytes: 194019. Number of bytes printed: 0. Total number of pages in the document: 1. Number of pages printed: 0. Client computer: \\SERVERNAME. Win32 error code returned by the print processor: 5. Access is denied.

 

I've tried fiddling with the permissions on C:\windows\system32\spool, tried moving the spooler directory (and rebooting the server afterwards) but no effect. Most of the info on Google seems to relate to terminal services, which has nothing to do with this. This is printing directly from the server.

 

I hate printers.

 

EDIT: just tried installing a printer on another 2012 box, which works fine. Will try uninstalling and reinstalling Print and Document Services and report back...

Edited by FishCustard
Posted
Solved! Turns out that letting Server 2012 install drivers automatically (the Class 4 ones that it recommends) doesn't work very well at all for HP LaserJet printers. You need to grab your old friend(?) the HP Universal Print Driver (which is Class 3) and use that instead.

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