darknova Posted August 29, 2007 Posted August 29, 2007 Just wondering what software other schools use as a helpdesk... I'm looking for a web solution that can generate reports! If possible "Free"... but probably unobtainable to get a helpdesk for free... which the functionality i want.
Ric_ Posted August 29, 2007 Posted August 29, 2007 @darknova: Do a search and you will find several discussions about software such as Liberum, One||Zero, ResourceTracker and GLPI (which I use).
darknova Posted August 29, 2007 Author Posted August 29, 2007 Thanks Ric... Time to wonder off for a read
GrumbleDook Posted August 29, 2007 Posted August 29, 2007 Don't forget the wonderful work that ICTnut has done with his suite of tools (including a helpdesk) over at opsoftware
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