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Posted (edited)

Hi,

 

I moved my SCCM 2012 SP1 setup onto a new server. I thought all was well but for some reason it wont install Software Updates or packages to the clients. For packages it just sits on "Waiting for Service Window" (There is one). Software updates are not installing on the clients.

 

The clients are reporting stuff back to SCCM, i can see the policy request date and time on the client.

 

I have had a look at the component status for the DP on SCCM and i cant see anything obvious.

 

A brand new client install doesn't work either.

 

Any ideas please?

Edited by FN-GM
Posted

Is the service window long enough for the estimated install time of the software? Updates in particular want a good long stretch of time free - I forget exactly how long, but I know SCCM assumes it needs something like 45 minutes per update and if it doesn't have that stretch of time it won't do anything (regardless of how long the updates will actually take to install).

 

Packages have the estimated run time field when setting them up.

Posted

Yep thats all fine. It was working fine until i migrated to the new server.

 

Some software updates i publish (such are endpoint definitions) do not require a service window.

Posted

Are the SCEP updates being installed?

 

may be worth reinstalling the DP and maybe SUP if the SCEP updates are failing too

Posted

Is there anything in the client logs?

 

I assume the maintenance windows have moved over with the migration? (never moved SCCM so don't know)

 

Are you using certificates for secure mode?

Posted (edited)
Are the SCEP updates being installed?

 

may be worth reinstalling the DP and maybe SUP if the SCEP updates are failing too

 

SCEP updates are not install. I have already tried doing the SUP role. If i add and remove the DP during the remove will it remove all the content data from my server?

 

Is there anything in the client logs?

 

I assume the maintenance windows have moved over with the migration? (never moved SCCM so don't know)

 

Are you using certificates for secure mode?

 

Any log in particular? Thanks

Edited by FN-GM
Posted

Usual supsects are:

 

ContentTransferManager

DataTransferService

UpdatesHandler

UpdatesStore

UpdatesDeployment

WUAHandler

 

And possibly CCMExec, ScanAgent, execmgr

 

There may be more...

Posted
Odd - have you done a machine policy refresh on a client and then rerun summarization on the server to see if it changes?
Posted
Odd - have you done a machine policy refresh on a client and then rerun summarization on the server to see if it changes?

 

Yep no change. By the looks of it, the update might have been superseded

Posted

Just checked on my server and none of my updates for SCEP show a "required" count

Usually superseded updates go orange once SCCM knows there is a newer update...

Posted
Just checked on my server and none of my updates for SCEP show a "required" count

Usually superseded updates go orange once SCCM knows there is a newer update...

 

Oh so not me then :)

Posted
I have just deployed a package to a machine and it worked. I just seems like its my updates not installing not sure why though.
Posted

On the client in WUAhander.loh i am getting the following errors

 

OnSearchComplete - Failed to end search job. Error = 0x80244007. WUAHandler 11/06/2013 10:52:04 1040 (0x0410)

Scan failed with error = 0x80244007. WUAHandler 11/06/2013 10:52:04 1040 (0x0410)

Posted

Ouch - the hash value mismatch issues

Had this before - you need to remove the affect stuff off your DP - wait for tit to be clean and then re deploy back to the DP.

Posted

:doh:

 

Remove the affected deployments from the DPs

Once they have gone completely - re-distribute them back to the DPs

This should resync the Hash Values

Posted

2 Ways

Remove it from the "Deployments" tab at the bottom of the screen

or in the package properties goto the "Content Locations" tab and remove it from there

Posted

Could it be a similar issue with the DP and hash values?

Is it old updates that aren't working or newly advertised ones as well?

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