back up exec error 0xe0009b61

[peterpan]

I'm getting the following error with Backup Exec 2010 R3

 

Final error: 0xe0009b61 - Backup Exec could not log on to the server with the logon account specified for it. The logon account does not have valid credentials. Ensure that the user name and password are correct in the logon account.

 

The logon account that was provided does not have valid credentials.

Ensure that the user name and password are correct, and then try again.

 

Solution

 

A supported hotfix has been made available for this issue. Please contact Symantec Technical Support to obtain this fix. This hotfix has not yet gone through any extensive Q&A testing. Consequently, if you are not adversely affected by this problem and have a satisfactory temporary workaround in place, we recommend that you wait for the public release of this hotfix

 

[/b]

 

Does anyone have the said hot fix? Iv tried calling them but the school can not be found on their system and I need to get this working ASAP.

 

thanks

[peterpan]

Iv just found this and its seems to have been the issue

 

http://www.symantec.com/business/support/index?page=content&id=TECH168587