Kcom/EMBC customers

[synaesthesia]

Morning guys,

 

Question for those with Kcom/Capita or Kcom/RM - are you still bound to use a set internal IP range set by the ISP?

[Edu-IT]

We were, but I think this was purely to do with the migration and for convenience. I'd say check directly with KCOM on where things stand now just to be sure.

[synaesthesia]

It's "external interest" (We're not a customer, and we're thankful for it I hasten to add!). I'd like to be able to advise people correctly when planning scope changes etc.

[GrumbleDook]

The internal IPs are linked to particular services and so if you don't use those ranges, or NAT to different ranges, then you can have issues. This was the case under the previous contract as well, but is now more relevant due to trying to keep some consistency of approach between connectivity provider and services provider(s).

 

If you take the 'unmanaged' line then you effectively have an allocated lot that you need to surface at the firewall you host within your school and then you can do what you want inside.

 

If you are providing technical support services to schools connected via emPSN and/or using emPSN services then you should be able to get direct access to this advice from emPSN and suppliers on the emPSN framework ... just make sure the schools inform the relevant folk that you are an authorised technical contact.

 

If you are looking to pick up new business from schools, including those buying from (or likely to buy from) the emPSN framework then I am sure a call to emPSN to get advice would be possible.

[synaesthesia]

Cheers G