We all moan when it goes wrong.....so heres a shout for when it went right.....

[daveyboy]

Thurs 3:30pm ish..

Phone call from the grid regarding our router - they cant see it.

 

3:35pm....

The builders inform me they "think" they have drilled through a couple of cables.....

 

3:40pm....

Ring SWGfL

 

Fri 9:10am....

SWGfL rep & 2 x BT engineers appear on site.

 

 

Fri 11:30am....

Done, finished. make the chaps some tea.

 

Thank You!

[rad]

Wait for the BT invoice, then you won't be smiling! Surely that's not covered by support?

[glennda]

Wait for the BT invoice, then you won't be smiling! Surely that's not covered by support?

 

Builders liability insurance surely? They had to pay the sparkies at my old place when they broke cabling.

[daveyboy]

They drilled it - they pay for it - and that is that.