Little-Miss Posted February 20, 2012 Posted February 20, 2012 An upgrade for your SIMS applications it available and was attempted to be run. An error occured during the installation of the new applications. You can continue with running SIMS with the old applications that you previously had installed on this machine, or you can choose to speak with your technical support contact and not run SIMS Eh!? Why arent they updating?
glennda Posted February 20, 2012 Posted February 20, 2012 Permissions? Have you tried running the Simsapplication exe manually? Toby
Little-Miss Posted February 20, 2012 Author Posted February 20, 2012 Not yet. I was hoping I wouldn't have to do that as its not just one machine. Poop...
glennda Posted February 20, 2012 Posted February 20, 2012 Have you checked the shortcut has Simsload and pulsar.exe mentioned?
vikpaw Posted February 20, 2012 Posted February 20, 2012 I'm pretty sure, it will have simsload in there, it's just there weren't enough permission to save some settings and it's failed. You don't have Windows 7 do you @Little-Miss ?
glennda Posted February 20, 2012 Posted February 20, 2012 I'm pretty sure, it will have simsload in there, it's just there weren't enough permission to save some settings and it's failed. You don't have Windows 7 do you @Little-Miss ? I've noticed that sometimes when staff right click create shortcut it only has pulsar in there.
Little-Miss Posted February 20, 2012 Author Posted February 20, 2012 Nope, no windows 7 here at the moment.
vikpaw Posted February 20, 2012 Posted February 20, 2012 I've noticed that sometimes when staff right click create shortcut it only has pulsar in there. I see, that's odd. I think though that the error is usually because simsload has run, and failed, not because it's not there. Nope, no windows 7 here at the moment. Try running simsapps as a fix. If there is an untouched machine, try it with an admin account, to prove it is permissions. Have you run simsperm.bat or it's equivalent in effect on those machines?
Little-Miss Posted February 20, 2012 Author Posted February 20, 2012 I'm going to check this tomorrow. Where would the permissions issue be? Not sure why I've only just picked this error up, I guess I've been logging in as administrator when I ran them for the first time.
Cache Posted February 20, 2012 Posted February 20, 2012 I would run the simsperm.bat file found in the setups folder for the user/usergroup you want to be able to install: ie simsperm.bat domain\staffgroup Should solve any permissions problems. 1
Little-Miss Posted February 20, 2012 Author Posted February 20, 2012 Oh ok. Will try that. Will be interesting to see if that makes a difference as they are in a MIS group....
Little-Miss Posted February 20, 2012 Author Posted February 20, 2012 Daft question alert....Can the .bat be ran at startup?
glennda Posted February 20, 2012 Posted February 20, 2012 The Permissions they require are %programfiles%\sims - Full Control C:\windows\sims.ini There may be another one that is alluding me Can be rolled out through GPO - 1
vikpaw Posted February 21, 2012 Posted February 21, 2012 Daft question alert....Can the .bat be ran at startup?Yes but it should only be needed once for initial setup. Or look at it and apply similar permissions manually or by policy if you have that environment. Take a look at it either way so you can see what was missing. 1
Little-Miss Posted February 21, 2012 Author Posted February 21, 2012 On one machine with the issue I've ran simsperm.bat (as staff) and was still getting the issue. Runs as an admin, so must be permissions. Staff don't seem to have the permissions mentioned above. So I'm guessing it's that.
Little-Miss Posted February 21, 2012 Author Posted February 21, 2012 I've setup a GPO as glennda suggested and ive tested it on one machine so far and it seems ok! Will test on a couple more machines just to double check.
vikpaw Posted February 21, 2012 Posted February 21, 2012 I've setup a GPO as glennda suggested and ive tested it on one machine so far and it seems ok! Will test on a couple more machines just to double check. Hurray, that's awesome. Good job.
vikpaw Posted February 21, 2012 Posted February 21, 2012 lol, you humouring me?! No, it's not usually sorted out this quickly, and you've done it the best way rather than run the simsperm.bat or run around and upgrade them all manually, which is what we did when we first went to Windows 7.
Little-Miss Posted February 21, 2012 Author Posted February 21, 2012 (edited) Oh! I actually did good then?! Yay me!! Edited February 21, 2012 by Little-Miss
jamesmay Posted April 18, 2012 Posted April 18, 2012 I have the exact same message.... any other thoughts on this?
vikpaw Posted April 19, 2012 Posted April 19, 2012 We added the below to group policy for the recent upgrade and had only very minor issues. The result was that some users got a pop-up asking if they wanted to let the file run, and this happened up to three times. Usually they opened another app in front, and so didn't see the pop-up box. They do tend to be local admins here on our network. In, Computers Config \ Windows Settings \ Security Settings \ File System Grant All Staff Full control over, %localappdata% - which is their personal copy of the temp folder C:\program files\sims\ – to add files C:\windows\sims.ini – to update file version info C:\windows\temp\ – just in case it stores any temp files. C:\Documents and Settings\All Users\Start menu\Programs\SIMS Applications\ - In case they change the icons or shortcuts. The bottom one doesn't exist in Windows 7, it's an XP location, but it does exist if you type it in, and it worked.
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