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Microsoft Word on Mac producing strange folders...


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Posted

As the title says, just had the Head tell me he was working on a document yesterday and whilst editing and saving found that it was producing random empty folders.

 

Unfortunately he isn't the most IT literate and couldn't really explain what he was doing when it was happening (other than editing a document) and presumably he didn't even realise until he'd finished anyway.

 

I can't really get hold of the Mac to do any kind of troubleshooting, so I thought I'd ask on here if anyone has seen similar issues.

 

First time he has noticed it doing this (and I can't find any other instances).

 

File was on a Windows Server 2012R2 share which he regularly uses with no issues (and has done for a few years now).

 

word on mac.jpg

Posted

Actually not empty folders...

 

Word on Mac 2.JPG

 

Looking like some kind of temp/autosave file...?

 

Not sure why it has only just started happening though, the user hasn't mentioned any updates to either the Mac OS or Office...

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