Face-Man Posted July 22, 2008 Posted July 22, 2008 (edited) Here are the views of redland green school ICT lead about managed service. It seems to be the evidence that proves the point Naace BSF Think Tank Redland Green Edited July 22, 2008 by Face-Man
russdev Posted July 22, 2008 Posted July 22, 2008 If naace member you can view the videos that go with the slides. Russ
srochford Posted July 22, 2008 Posted July 22, 2008 Not sure that it proves anything except that some IT people are poor. I've spoken to people working in schools which are not BSF and they tell similar tales. What I think we should be doing here is publishing examples of how IT can/should/does work in a well run school and trying to make sure that those are used as the benchmark for any new provision. It's not enough for people to tell us "well, BSF is better than the worst schools now"; they ought to be saying "BSF will be as good as or better than the best schools now" Just as an example, a couple of the slides show "my profile is 5Gb" etc but exactly that point has been made on here recently as if it's the fault of the users - it's not. A well run network will not allow profiles to grow stupidly big and will be monitoring things like that to make sure that they're OK.
GrumbleDook Posted July 22, 2008 Posted July 22, 2008 Part of the sales pitch of the MSP is 'we can make your IT so much better' without understanding what was there beforehand ... some of this is down to the LA being selective in the schools involved, some of it is the senior managlement of schools involved just wanting the answer of "it will soon be somebody else's problem, but at least we will have targets and accountability". I know ... a generalisation. Yes, we know that even this poor service will be an improvement for some schools ... but those schools at the top end will be the ones that suffer. The other thing that you will hear over the coming years is that the companies winning the contracts have made their mistakes now and have perfected things ... which is why a middleware solution is a common request to help standardise on something that already works. Large scale solutions tend to be bespoke. Ford's solution for AD is different to Autoglass ... which is different to UniLever ... and so on. Yes, based on the same technology but with different requirements ... Bespoke solutions always have issues of one form of another, it is how quickly they are resolved and it is how quickly they are spotted and dealt with in the design phase that is important. Still ... they'll get it better next time ... won't they?
Grommit Posted July 22, 2008 Posted July 22, 2008 Here are the views of redland green school ICT lead about managed service. It seems to be the evidence that proves the point Naace BSF Think Tank Redland Green At least people in High Levels are talking now..... And they are starting to talk about the destruction of the In-House IT Support Community that used to be there that has now vanished.. The community of "Bob in the Server Room" that they could have a chat with to plan some cool ICT idea...
siuko Posted July 23, 2008 Posted July 23, 2008 Would it be possible for anyone with an naace account to be able to download the presentation and either link it for us to download or possibly send to me via email?
Grommit Posted July 23, 2008 Posted July 23, 2008 Would it be possible for anyone with an naace account to be able to download the presentation and either link it for us to download or possibly send to me via email? i don't have a naace account and I downloaded the powerpoint... where is the video ?
siuko Posted July 23, 2008 Posted July 23, 2008 I must be doing something silly then as every time I click download file it asks me to logon to a slideshare account.
bossman Posted July 23, 2008 Posted July 23, 2008 Just share it by sending it to the people you want to have it? Thats what I have done (sent it to the head and to my line manager)
russdev Posted July 23, 2008 Posted July 23, 2008 Would it be possible for anyone with an naace account to be able to download the presentation and either link it for us to download or possibly send to me via email? As been said presentation is free on slideshare the video is in a walled area on the naace cpd. This mean I wouldn't be able to download it as this video is copyrighted and part of naace membership etc etc Russ
GrumbleDook Posted July 23, 2008 Posted July 23, 2008 @Russ Could you drop Paul a line about seeing if the video can be made publicly viewable? The slideshow is good, but the video is better.
SYNACK Posted July 23, 2008 Posted July 23, 2008 I don't get it, what are the job requests on the black background supposed to represent, is it the service getting slightly better (although still rubbish) as the login time reduce or just the general types of issues. An what is up with the conclusion? What does the venn diagram filled with symbols represent? I gather I am missing a large chunk of this but it seems to be missing a bit of context to me.
elsiegee40 Posted July 23, 2008 Posted July 23, 2008 I don't get it, what are the job requests on the black background supposed to represent, is it the service getting slightly better (although still rubbish) as the login time reduce or just the general types of issues. An what is up with the conclusion? What does the venn diagram filled with symbols represent? I gather I am missing a large chunk of this but it seems to be missing a bit of context to me. @SYNACK - have you got the sound on? First time it took me several slides to realise that sound was probably going to help me It made far more sense then 1
SYNACK Posted July 23, 2008 Posted July 23, 2008 @elsiegee40 - Thanks for that, I did have the sound on on my computer but I was obviously a tad impatient and clicked the next slide button before the sound started. Yet another nasty symptom of New Zealands distance from the core of the internet - kind of like the 4 minute wait times that I am getting when loading edugeek pages at the moment. You are right it makes far more sence with the sound playing
elsiegee40 Posted July 23, 2008 Posted July 23, 2008 @elsiegee40 - Thanks for that, I did have the sound on on my computer but I was obviously a tad impatient and clicked the next slide button before the sound started. Yet another nasty symptom of New Zealands distance from the core of the internet - kind of like the 4 minute wait times that I am getting when loading edugeek pages at the moment. You are right it makes far more sence with the sound playing We both sound more like the teachers we moan about!
Guest salan Posted July 24, 2008 Posted July 24, 2008 Just looked at this and went to look up BSF. I have come from industry recently and I am a 'one man band' i.e. I am the IT support dpt. I am still fighting fires (and winning!) and I wonder when I am supposed to do all this 'documentation and standardisation' that wouold need to be done before something like this could be implimented? I am six sigma qualified quality assurance manager. I have had my own support dept with many staff and to be honest its all nice theory but doesnt work in practice because it gets bogged down in its own existance. Just like 'jit', 'girtft' 'zero defects' and all the other quality strategies. I dont know if the school I am working at will have to go this bsf route or what but from where I am standing, It has no chance of even comming near what is needed.
ktntech Posted July 24, 2008 Posted July 24, 2008 (edited) Unfortunately resistance is futile, it is going to happen it's just a case of when. They say that you don't know what you've got until its gone, I think schools are going to find that out the hard way High Tunstall College of Science Edited July 24, 2008 by ktntech edit
Styloid Posted July 31, 2008 Posted July 31, 2008 I looked with interest at the Redland green stuff. But a deeper and more subtle informed opinion is also here. http://www.slideshare.net/naaceconfe...nk-bristol-la/ I think the two need to be taken together, for the picture to be clear. Its interesting to note that presentation about Redland green has been viewed 400% more times more than 6 presentations. This shows me that 1) edugeek probably is generating a lot of traffic on the site and 2 ) there is a real hunger to hear from informed users who are in the thick of it. Also the presentations from Lewisham are worth looking at Naace BSF Think Tank Lewisham They shows its not all bad and some BSF is delivering at a serious level.
Diello Posted July 31, 2008 Posted July 31, 2008 Naace: BSF Think Tank Bristol LA ...and... Naace BSF Think Tank Lewisham ...she works for BSF, of course she's going to be pro it! The point of Redland Green was that it came form someone at the chalkface.
russdev Posted July 31, 2008 Posted July 31, 2008 If you could see video Bristol presentation is just as important as it someone from lea saying what we have been saying for few years about BSF. I am working on getting the video on edugeek. Russ
russdev Posted July 31, 2008 Posted July 31, 2008 Well I look silly in fact i didn't realise there was audio on slideshare but anyway even though the good folk at naace have given me link to video as well.. Naace BSF Think Tank: School and LA Perspective Please do consider joining nacce as got access to video like this plus lot more. Naace: Join Naace Russ p.s Can a mod merge this thread with the other bsf nacce thread.
jimmy_2k Posted July 4, 2013 Posted July 4, 2013 Hi all, sorry to resurrect an old thread but I thought you might be interested in reading an article from the schools website as they have now brought their ICT provision in house. Redland Green School - ICT Update...Creating Leading Edge ICT Facilities
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