For those of you who didn't know (because I haven't told many of you) I am moonlighting as an IT journalist, in fact, if you buy the next edition of PC Advisor and look at the helpdesk section you should see my handsome mug looking back at you.

Its not all joy though, its pretty hard work, especially as I have to do it at night and some of the questions make our users look like veritable IT gods!

*sigh*

<goes back to the keyboard>