My revolutionary idea
was to put a form on the front page of the intranet that allows kids to report problems.
The thinking behind this is that good kids are likely to be more thoughtful than some teachers but also teachers can tell kids to use it without having to send them out of the lesson with a note. Abuse of the form ought to be prevented by the fact it notifies them and us that we know who they are and where they are. Integrated windows authentication on the IIS site allows the script to get their username from server variables. We can also use abtutor to talk to the child if we need to verify anything they've reported. We can reward them with a note in sims for being helpful.
We have an exchange server and a helpdesk admin who manages jobs. I just made the form send email to an an alias of the helpdesk email. An alias so the mail can be filtered in outlook.

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