Basically today I purchased a GoCard (similar to a Oyaster Card) so i decided to go on the website to register it to my name which resulted in two options:

• Phone
  
• Web
  

So since i hate talking on the phone I decided to go with the Web route so that presented me with a form I had to fill in and submit then i get given a phone number i have to ring in approx. two days to get my password for the web portal!

Why couldn't they just tell me before hand so i could just ring instead and have it instantly!