+ Post New Thread
Results 1 to 12 of 12
Educational Software Thread, Softlink Alice Library Software in Technical; Hello All, We use Alice here in our library and its always going wrong. Now its giving me an error ...
  1. #1
    Admiral208's Avatar
    Join Date
    Mar 2008
    Location
    Bridgwater
    Posts
    719
    Thank Post
    176
    Thanked 63 Times in 55 Posts
    Rep Power
    39

    Softlink Alice Library Software

    Hello All,

    We use Alice here in our library and its always going wrong. Now its giving me an error message when we try to use the inquiry function. The message says...

    Fatal CDB Error
    An error has occured in a CDB object
    Method : AttachIndex
    Error : -265
    File :
    Record : 0


    There is nothing in the event logs to suggest anything wrong. I have restarted the server its located on.

    Does anyone have any ideas what this is all about.

    Cant phone support because we stopped paying for it.

    Thanks

    James

  2. #2

    GREED's Avatar
    Join Date
    Mar 2008
    Location
    Portsmouth
    Posts
    2,938
    Thank Post
    361
    Thanked 354 Times in 290 Posts
    Blog Entries
    8
    Rep Power
    172
    Cannot help with the error I'm affraid, but I do know that the software has been upgraded and rename Oliver, a few years ago now. This could mean that an update (windows) or something has not helped matters?

  3. #3
    Admiral208's Avatar
    Join Date
    Mar 2008
    Location
    Bridgwater
    Posts
    719
    Thank Post
    176
    Thanked 63 Times in 55 Posts
    Rep Power
    39
    yeah, We would ideally have upgraded to oliver but the school is being rebuilt though BSF and that means no spending!!

  4. #4

    GREED's Avatar
    Join Date
    Mar 2008
    Location
    Portsmouth
    Posts
    2,938
    Thank Post
    361
    Thanked 354 Times in 290 Posts
    Blog Entries
    8
    Rep Power
    172
    Google search not bring anything back? (good old google!)

  5. #5
    Admiral208's Avatar
    Join Date
    Mar 2008
    Location
    Bridgwater
    Posts
    719
    Thank Post
    176
    Thanked 63 Times in 55 Posts
    Rep Power
    39
    Done that already. nothing!

  6. #6

    AngryTechnician's Avatar
    Join Date
    Oct 2008
    Posts
    3,730
    Thank Post
    698
    Thanked 1,210 Times in 761 Posts
    Rep Power
    394
    Should have used Bing , first hit on "alice cdb error" got me to this site, which may be useful: Alice for Windows

    The CDB error code guide there tells me that -265 means
    "ERROR – table not open"
    Tried to use a table object with a table that is not opened yet.
    Not that this gets you much further, I suspect... :S
    Last edited by AngryTechnician; 28th January 2011 at 11:24 AM.

  7. Thanks to AngryTechnician from:

    Admiral208 (28th January 2011)

  8. #7

    ZeroHour's Avatar
    Join Date
    Dec 2005
    Location
    Edinburgh, Scotland
    Posts
    5,631
    Thank Post
    890
    Thanked 1,314 Times in 798 Posts
    Blog Entries
    1
    Rep Power
    441
    Quote Originally Posted by Admiral208 View Post
    yeah, We would ideally have upgraded to oliver but the school is being rebuilt though BSF and that means no spending!!
    Oliver = evil! we had alice and went oliver, I would def search on edugeek for other and my feelings about oliver but I would avoid like the plague.

  9. Thanks to ZeroHour from:

    Admiral208 (28th January 2011)

  10. #8
    Admiral208's Avatar
    Join Date
    Mar 2008
    Location
    Bridgwater
    Posts
    719
    Thank Post
    176
    Thanked 63 Times in 55 Posts
    Rep Power
    39
    Quote Originally Posted by AngryTechnician View Post
    Should have used Bing , first hit on "alice cdb error" got me to this site, which may be useful: Alice for Windows

    The CDB error code guide there tells me that -265 means


    Not that this gets you much further, I suspect... :S
    This is a good site that I hadnt found using google. the things it suggests havent worked though.

    Quote Originally Posted by ZeroHour View Post
    Oliver = evil! we had alice and went oliver, I would def search on edugeek for other and my feelings about oliver but I would avoid like the plague.
    I think the decision is out of our hands now because of the BSF thing. If what you say is correct ZH, we may get luck and they will choose something else to use in the library.

  11. #9
    rad
    rad is offline
    rad's Avatar
    Join Date
    Jan 2009
    Location
    Middlesex
    Posts
    2,458
    Thank Post
    323
    Thanked 306 Times in 234 Posts
    Rep Power
    109
    We are still on Alice and staying on Alice. We looked at Oliver but were unable to come to a reason to change. Alice is still supported by Softlink

  12. #10
    randle's Avatar
    Join Date
    Dec 2006
    Location
    Chelmsford, Essex
    Posts
    594
    Thank Post
    66
    Thanked 16 Times in 15 Posts
    Rep Power
    19
    I used to get loads of these errors and found the following would fix this.

    Shutdown Alice and run the following commands on the server

    del Path_To_Alice\OASIS\SHUTDOWN.*
    del Path_To_Alice\OASIS\LOASIS\*.X*
    ren Path_To_Alice\OASIS\FLAG.* FLAG.STA
    cd /d Path_To_Alice\Alice\OASIS
    AfW.exe
    If this works you can simply create a batch file from it.
    Last edited by randle; 28th January 2011 at 12:33 PM.

  13. #11
    Admiral208's Avatar
    Join Date
    Mar 2008
    Location
    Bridgwater
    Posts
    719
    Thank Post
    176
    Thanked 63 Times in 55 Posts
    Rep Power
    39
    Quote Originally Posted by randle View Post
    I used to get loads of these errors and found the following would fix this.

    Shutdown Alice and run the following commands on the server



    If this works you can simply create a batch file from it.
    Ok, will this delete anything that i dont want it to? Do you know exactly what the problem is??

  14. #12
    randle's Avatar
    Join Date
    Dec 2006
    Location
    Chelmsford, Essex
    Posts
    594
    Thank Post
    66
    Thanked 16 Times in 15 Posts
    Rep Power
    19
    No it won't delete anything important. Once run and back into Alice just perform a shutdown as normal on the shutdown machine.

    This was the process I was told to run many a time when speaking to support and was the fix for pretty much any error I received so eventually stopped calling them every time and made it into a batch file.

    I don't know exactly what the error means but support were never forthcoming with an explanation.

    Make sure you run it on the server though

SHARE:
+ Post New Thread

Similar Threads

  1. Softlink Alice Library Issue - Hopefully an Easy One!
    By MyBrainHurts in forum Educational Software
    Replies: 7
    Last Post: 3rd May 2012, 07:01 PM
  2. Library catalogue software?
    By zag in forum Windows
    Replies: 17
    Last Post: 12th October 2010, 03:14 PM
  3. Softlink Alice
    By pritchardavid in forum Network and Classroom Management
    Replies: 4
    Last Post: 9th October 2009, 09:05 PM
  4. Softlink Alice
    By azrael78 in forum Educational Software
    Replies: 10
    Last Post: 6th December 2007, 10:39 AM
  5. Library Software
    By MuppetQueen in forum Educational Software
    Replies: 20
    Last Post: 11th November 2005, 06:30 PM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •