We do different forms for different areas.
Here is one we do for a purely google environment:-
We normally set it to collect the user email information from being logged into their school google account.
https://docs.google.com/a/seaside.blackpool.org.uk/forms/d/1isXBWHk-5Lr1dU4HyE9cSvZYgYSRYqfmPZnEDrixGCs/viewform
This one is in a hybrid school with multiple locations
https://docs.google.com/a/seaside.blackpool.org.uk/forms/d/1KOpygR6DnrH5gV7IjfJnEZyzqtyRiLh_fj-UVPatgX4/viewform
We have set them to automatically email a notification to a helpdesk mailbox when ever a user posts a log