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What could cause my HP Color LJ 5550 to print colours like this?


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Posted (edited)

Eveything from our DT Colour printer has started to print out with a green hue.

Here is a picture of a print out...

IMG_1452.jpg

The print out on the right is correct. The print out on the left is the dodgy one.

 

It is such a big beast that it scares me and I don't want to take it apart for fear of falling inside it!

Edited by reggiep
Posted

Usually that means the black ink has an issue, and as it's set to print in colour mode it tries to remake black with colours.

 

If you print a black and white print (no greyscale/colours) does it print normally still?

 

Steve

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